- Location
- Au, St. Gallen, Switzerland · published
- Type
- Full-time
- Department
- Engineering
- Source
- Workable
Description
D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!
Tasks and Responsibilities
- Provide and maintain a stable local IT infrastructure with support from the Competence Center.
- Deliver high-quality, friendly, and professional on-site support.
- Ensure smooth daily IT operations at the assigned locations.
- Support users with local workplace hardware and site-related IT activities.
- Work on assigned ITSM tasks and incidents.
- Install, configure, replace, and maintain endpoint hardware and standard client devices.
- Deliver, relocate, and set up IT workplaces and endpoint devices.
- Provide on-site support for hardware-related workplace issues, such as notebooks, desktops, docking stations, monitors, printers, peripherals, and meeting room equipment.
- Perform basic troubleshooting for local IT issues and coordinate escalation to the Service Desk or responsible specialist teams when required.
- Support local rollouts, device exchanges, and hardware refresh activities.
- Visit all assigned sites regularly.
- Maintain local IT documentation and coordinate local operational topics with internal stakeholders and suppliers.
Benefits
Broad range of activities, tasks, and projectsFlexible working conditionsVouchers (B-day voucher, wedding, and new born surprise)Fishing for Friends program – our referral programRefreshments in the D-ploy officeFurther development and professional advancementFriendly and international working environmentCompany-sponsored eventsCompetitive salary and various benefits