Office Admin

We’re Watts. Together, we’re reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.​

Scope of Position

Responsible for providing administrative support to site operations through document management, data entry, reporting, customer support, and coordination of office activities. Ensures accurate processing of records, maintains organized documentation, and supports cross-functional teams to facilitate efficient business operations.

This position has no direct reports.

This position reports to DC Supervisor. This role is onsite and is based in Groveport, Ohio.

Primary Job Duties and Responsibilities

• Maintains and processes administrative records, reports, and business documentation.
• Performs data entry and updates information within company systems.
• Generates and distributes invoices, reports, and other business documents as required.
• Files and maintains electronic and hard-copy records in accordance with company procedures.
• Assists with document review to ensure accuracy and completeness.
• Responds to internal and external inquiries and provides administrative support to customers and employees.
• Coordinates with customer service and other departments to resolve documentation or system-related issues.
• Monitors and tracks outstanding requests, ensuring timely follow-up and resolution.
• Prepares and distributes reports for operational and management review.
• Maintains inventory and office supply records and coordinates replenishment as needed.
• Assists with scheduling meetings, coordinating communications, and supporting site administrative activities.
• Communicates with vendors, customers, and internal stakeholders regarding routine administrative matters.
• Tracks and reports discrepancies, shortages, or issues requiring management attention.
• Supports compliance with company policies and record retention requirements.
• Maintains a clean and organized work area.
• Performs other duties as assigned by management.

Required Qualifications

• High School Diploma or GED required.

Preferred Qualifications

• Associate degree in Business Administration or related field preferred.

General Applicable Company Competencies

·         Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.

·         Punctuality and dependability.

·         Ability to be flexible and adapt to changing work priorities and stressful conditions.

·         Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.

·         Maintain productive and collaborative relationships with other Watts employees.

·         Adherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.

Working Conditions

While performing the job duties, you will be working on-site at a distribution facility and will perform the majority of your duties in an office environment. You may, at times, be required to be present on the distribution floor and will be required to wear the appropriate personal protective equipment.

Your scheduled work hours will be communicated to you by your manager.

Physical Requirements: Specific physical abilities required for this position include, but are not limited to:

·         Ability to remain seated at a desk or workstation for extended periods.

·         Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.

·         Ability to physically move around the office, organize or transport files, packages, or other office-related materials.

·         Ability to read documents, use a computer, and perform data entry tasks.

·         Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls.

·         Ability to operate standard office equipment such as computers, printers, phones, and copiers.

·         Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment.

Watts in it for you:

Please note that the following benefits apply only to permanent roles and do not apply to internship roles.

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs
• Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

How we work:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.