Unit Secretary - ED | Full Time

Time Type:

Full time

Hours per Pay Period:

72

Shift:

Varied 12-36

Minimum:

$20.35 USD

Maximum:

$30.20 USD(This represents the rate for an individual with significant experience in this job)

Department:

Emergency Department

Current Bay Area Hospital Employee: If you are a current Bay Area Hospital employee, please apply through the Workday internal career site.

The future looks bright at Bay Area Hospital, and we are always searching for quality people to join our team. We offer a great atmosphere, competitive pay, a wide array of benefits, and many growth opportunities for our employees.

Job Description:

Unit Support Telemetry

Coordinates unit activities, including oversight of central monitor (telemetry) system, in collaboration with charge nurse/manager. Facilitates smooth running of the unit by performing clerical, reception, computer entry/processing, telemetry monitoring, and organizational duties. Adds safety of the patient who demonstrates behavior detrimental towards self or others.

EXPECTATION FOR ALL EMPLOYEES

Support the organization's mission, vision and values by adhering to the behavioral standards of Bay Area Hospital. Comply with all laws and regulations affecting Bay Area Hospital. Be familiar with and adhere to the Bay Area Hospital Code of Conduct and Compliance Program. Effective communication skills and the ability to work effectively with people from various backgrounds are critical.

POSITION SUMMARY

Coordinates unit activities, including oversight of central monitor (telemetry) system, in collaboration with charge nurse/manager.  Facilitates smooth running of the unit by performing clerical, reception, computer entry/processing, telemetry monitoring, and organizational duties. Adds safety of the patient who demonstrates behavior detrimental towards self or others.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Observes central cardiac monitor screens on an intermittent basis and reports noted changes and alarms to the patient’s nurse
• Sets and maintains cardiac monitor alarm settings at direction of RN
• Admits, transfers, discharges patients in monitoring system
• Serves as a receptionist for the unit by answering phones, transferring calls, relaying messages promptly and accurately, directing/assisting visitors and contacts physician offices as needed
• Utilizes the electronic medical record to input, retrieve, and cross-check data, run reports
• Processes paper orders and medical record components, as needed, including scanning and faxing documents, preparing patient discharge paperwork, and preparing chart for transport of patient to another facility
• Manages nurse call system: assigns patients/phones to staff as directed by charge nurse, forwards calls to individual phones, helps resolve nurse locator issues, monitors status of patient calls and staff response via computer
• Utilizes various electronic communication systems, i.e. MedStan, InRoster, Maintenance Connection, AS400 Memo function; manages assignment board
• Utilizes AS400 system to manage patient bed/admit/acuity status, send messages, enter charges
• Notifies Biomed department of any malfunctioning monitoring equipment
• Transports specimens/supplies/documents by hand or via pneumatic tube, retrieves blood products from Blood Bank
• Works with the unit team to ensure supplies are ordered/available, cupboards are appropriately stocked, work areas are clean, tidy, and free of clutter, halls are clear
• Assists physicians, as requested, with Soarian and the electronic medical record
• Reports observations and safety measures utilized to Registered Nurse
• Performs other duties as assigned
• Performs quality assurance monitoring on medical records and unit activities, as directed by manager

SKILLS AND ABILITIES

• Demonstrates the ability to use a personal computer and various software programs applicable to the position
• Demonstrates the ability to operate applicable office equipment
• Exhibits the ability to deal effectively interdepartmentally & with the public; excellent telephone skills
• Exhibits the ability to maintain confidentiality, think and act independently with minimal supervision
• Demonstrates effective response to patient crisis/ emergency situations
• Strong priority-setting and organizational skills
• Maintains regular, consistent and punctual attendance at the assigned job location
• Recognizes and reports abnormal occurrences

EDUCATION/CERTIFICATIONS/LICENSES/DEGREES

• Ability to read, write legibly, and converse effectively in the English language
• American Heart Association Healthcare Provider Basic Life Support (BLS) required
• Demonstrated knowledge of/experience with identification of cardiac rhythm strips or complete formal training within 6 months of hire
• High school diploma or equivalent required
• Thorough knowledge of medical terminology preferred

EXPERIENCE

• One year experience in unit secretary role in hospital preferred

GENERAL INFORMATION

Union Affiliation: UFCW

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and job skills required.

PHYSICAL/MENTAL/ENVIRONMENTAL REQUIREMENTS

• Requires extensive sitting with periodic standing and walking
• May be required to lift up to 20 pounds
• Requires significant use of personal computer, phone and general office equipment
• Needs adequate visual acuity, ability to grasp and handle objects
• Must use standard precautions due to threat of exposure to blood and body fluids
• Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone

EXPECTATION FOR ALL EMPLOYEES

Support the organization's mission, vision and values by adhering to the behavioral standards of Bay Area Hospital. Comply with all laws and regulations affecting Bay Area Hospital. Be familiar with and adhere to the Bay Area Hospital Code of Conduct and Compliance Program. Effective communication skills and the ability to work effectively with people from various backgrounds are critical.

POSITION SUMMARY

Coordinates unit activities, including oversight of central monitor (telemetry) system, in collaboration with charge nurse/manager.  Facilitates smooth running of the unit by performing clerical, reception, computer entry/processing, telemetry monitoring, and organizational duties. Adds safety of the patient who demonstrates behavior detrimental towards self or others.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Observes central cardiac monitor screens on an intermittent basis and reports noted changes and alarms to the patient’s nurse
• Sets and maintains cardiac monitor alarm settings at direction of RN
• Admits, transfers, discharges patients in monitoring system
• Serves as a receptionist for the unit by answering phones, transferring calls, relaying messages promptly and accurately, directing/assisting visitors and contacts physician offices as needed
• Utilizes the electronic medical record to input, retrieve, and cross-check data, run reports
• Processes paper orders and medical record components, as needed, including scanning and faxing documents, preparing patient discharge paperwork, and preparing chart for transport of patient to another facility
• Manages nurse call system: assigns patients/phones to staff as directed by charge nurse, forwards calls to individual phones, helps resolve nurse locator issues, monitors status of patient calls and staff response via computer
• Utilizes various electronic communication systems, i.e. MedStan, InRoster, Maintenance Connection, AS400 Memo function; manages assignment board
• Utilizes AS400 system to manage patient bed/admit/acuity status, send messages, enter charges
• Notifies Biomed department of any malfunctioning monitoring equipment
• Transports specimens/supplies/documents by hand or via pneumatic tube, retrieves blood products from Blood Bank
• Works with the unit team to ensure supplies are ordered/available, cupboards are appropriately stocked, work areas are clean, tidy, and free of clutter, halls are clear
• Assists physicians, as requested, with Soarian and the electronic medical record
• Reports observations and safety measures utilized to Registered Nurse
• Performs other duties as assigned
• Performs quality assurance monitoring on medical records and unit activities, as directed by manager

SKILLS AND ABILITIES

• Demonstrates the ability to use a personal computer and various software programs applicable to the position
• Demonstrates the ability to operate applicable office equipment
• Exhibits the ability to deal effectively interdepartmentally & with the public; excellent telephone skills
• Exhibits the ability to maintain confidentiality, think and act independently with minimal supervision
• Demonstrates effective response to patient crisis/ emergency situations
• Strong priority-setting and organizational skills
• Maintains regular, consistent and punctual attendance at the assigned job location
• Recognizes and reports abnormal occurrences

EDUCATION/CERTIFICATIONS/LICENSES/DEGREES

• Ability to read, write legibly, and converse effectively in the English language
• American Heart Association Healthcare Provider Basic Life Support (BLS) required
• Demonstrated knowledge of/experience with identification of cardiac rhythm strips or complete formal training within 6 months of hire
• High school diploma or equivalent required
• Thorough knowledge of medical terminology preferred

EXPERIENCE

• One year experience in unit secretary role in hospital preferred

GENERAL INFORMATION

Union Affiliation: UFCW

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and job skills required.

PHYSICAL/MENTAL/ENVIRONMENTAL REQUIREMENTS

• Requires extensive sitting with periodic standing and walking
• May be required to lift up to 20 pounds
• Requires significant use of personal computer, phone and general office equipment
• Needs adequate visual acuity, ability to grasp and handle objects
• Must use standard precautions due to threat of exposure to blood and body fluids
• Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone

Compensation Grade:

UFCW

Compensation Grade Profile:

U040

Bay Area Hospital is an Equal Opportunity Employer.

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