Complex/Area Director of Human Resources

Description

Noble House Hotels and Resorts owns, manages, or operates a portfolio of 20+ luxury, independent hotels and resorts around the country and Mexico. We were recently Voted Top 25 Best Hotel Brand in the World – Travel + Leisure World’s Best Awards. We are currently seeking a  Complex/Area Director of Human Resources for the beautiful Faro Blanco Resort & Yacht Club and Courtyard Faro Blanco Resort.

OUR CULTURE | Individual Distinction, Collective Soul

The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us the Corporate Office lies within our team. We are a group of individuals who share a passion for hospitality. We let our personalities shine, and we enjoy having fun.

Become a part of our Noble CommUNITY- We take pride in providing initiatives through our Diversity, Equity, Inclusion & Accessibility (DEIA), Green and Wellness committees. Join us in sharing your thoughts, perspectives, and enthusiasm!

Sound like you? We look forward to reviewing your resume!

The Complex/Area Director of Human Resources is responsible for providing strategic leadership and oversight of all human resources functions for Faro Blanco Resort & Yacht Club, Curio Collection by Hilton, and Courtyard by Marriott Faro Blanco Resort. Reporting directly to the Complex/Area General Manager, this position serves as the senior People & Culture leader for both properties, driving initiatives that support organizational performance, employee engagement, talent acquisition, leadership development, retention, compensation, benefits administration, employee relations, compliance, and culture enhancement. The Complex/Area Director of People & Culture partners closely with resort leadership to develop and execute workforce strategies that align with Noble House Hotels & Resorts' values and business objectives while fostering a positive, inclusive, and high-performing workplace environment. This role is responsible for ensuring compliance with all federal, state, and local employment laws, promoting team member satisfaction, and cultivating a culture that attracts, develops, and retains exceptional hospitality talent. 

Requirements

• Bachelor's degree in Human Resources, Business Administration, Hospitality Management, Organizational Development, or a related field required.
• Minimum of 7 to 10 years of progressive Human Resources leadership experience, including at least 3 to 5 years as a Director of Human Resources, Area HR Director, People & Culture Director, or comparable senior HR leadership role.
• Previous experience within hospitality, resort, hotel, or multi-property environments strongly preferred.
• Proven success leading all facets of Human Resources, including talent acquisition, on-boarding, employee relations, performance management, compensation, benefits administration, training, compliance, and succession planning.
• Extensive knowledge of federal, state, and local employment laws and regulations, including FLSA, FMLA, ADA, EEO, OSHA, workers' compensation, unemployment, and wage-and-hour compliance.
• Demonstrated ability to develop and implement employee engagement, retention, recognition, and workplace culture initiatives that improve team member satisfaction and business performance.
• Experience advising and coaching executive leaders and department heads on employee relations, performance management, organizational effectiveness, and workforce planning.
• Strong experience in conflict resolution, investigations, policy administration, corrective action procedures, and risk mitigation.
• Proven success developing leadership development programs, training initiatives, and succession planning strategies.
• Experience managing recruitment strategies and staffing plans in a seasonal or resort environment preferred.
• Strong analytical skills with the ability to interpret workforce metrics, assess trends, and make data-driven recommendations.
• Proficiency with Human Resources Information Systems (HRIS), payroll systems, applicant tracking systems, and Microsoft Office applications.
• Professional certifications such as SHRM-CP, SHRM-SCP, PHR, or SPHR preferred.
• Exceptional communication, interpersonal, presentation, and relationship-building skills.
• Ability to maintain confidentiality, exercise sound judgment, and effectively manage sensitive and complex employee matters.

The OFFER:

In return, you are rewarded with a competitive compensation package including competitive pay, On-Demand Pay – Your Pay before Payday, health insurance (medical, dental, vision), 401k plan with employer matching, Paid Time Off, holidays, and Discounted Food & Hotel Discounts at Noble House Hotels & Resorts nationwide. This position is eligible for quarterly/annual bonus potential.

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.