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- Location
- Vienna, Austria · Vienna
- Type
- Full-time
- Department
- Europe
- Experience
- 3+ years
- Education
- Bachelor
- Source
- Greenhouse
Description
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Key Responsibilities:
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Token and network management, including new token configuration, risk identification, token delist and other related work.
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Deposit and withdrawal management, including suspension and resumption, congestion, network confirmation, address and memo format.
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Wallet balance and fee management, including wallet balance supplement, fee profit monitoring and adjustment.
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Operational tools construction, including data analysis dashboard, operation backend tools, monitoring and alarm.
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Operation status diagnosis, including daily and weekly reports, and other data analytical reports.
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Ensure adherence to regulatory requirements and implement robust security measures to protect digital assets and user information.
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Resolve wallet issues by engaging with stakeholders and internal teams.
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Address business needs by offering comprehensive solutions and overseeing implementation.
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3-7 years of experience in relevant field with a Bachelor's degree in Finance, Computer Science, Information Technology etc.
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In-depth understanding of blockchain technology, smart contracts, and DeFi/Web 3 projects.
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Hands-on experience with cryptocurrency wallets, exchanges, and trading platforms.
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Proven track record in managing digital asset operations, including custody, transaction processing, and security protocols.
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Familiarity with regulatory frameworks governing cryptocurrencies and digital assets.
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Great logical thinking ability, communication skills, self-driven, and quick-learner.
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Have a sense of responsibility, self-motivation and a strong capability to work under pressure.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Skills
Customer Service