- Location
- Chicago, United States of America
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Retail
- Seniority
- Manager
- Source
- Workday
Description
About Midtown
Midtown exists to inspire people to become their best selves through the power of movement, connection, and belonging. Founded in 1970, Midtown has grown from one tennis club in Chicago to owning and operating eight luxury athletic clubs across the United States and Canada.
The Opportunity & Your Impact
In this role, you will lead Midtown’s food and beverage experience by managing daily operations, developing talent, and delivering a consistently elevated dining environment across all outlets. You will be responsible for balancing hospitality, operational excellence, and business performance; ensuring members enjoy a high-quality, welcoming, and socially engaging experience.
You will play a key role in shaping Midtown’s hybrid hospitality model, where luxury service standards meet a casual, community-driven club environment.
Job Overview
· On site at a Midtown Athletic Club flagship location: 2444 N Elston Ave, Chicago, IL 60647
· Full-time, salaried senior leadership role.
· Oversees all food and beverage outlets, including restaurant, café, bar, poolside, and events.
· Leads both front-of-house and back-of-house operations in partnership with culinary leadership.
How You’ll Contribute
· Serve on the club’s Senior Leadership Team (SLT), collaborating across departments to strengthen operations, advance strategic priorities, and achieve shared goals.
· Own the member experience: Ensure all outlets deliver a consistent, high-quality hospitality experience that balances elevated service with an approachable, social atmosphere.
· Lead daily F&B operations: Manage front and back-of-house functions, ensuring efficiency, consistency, and alignment with Midtown standards across all locations within the club.
· Drive business performance: Manage revenue, expenses, labor, and cost of goods (COGS) to meet financial goals while maintaining strong guest satisfaction.
· Build and develop the team: Recruit, train, coach, and develop associates and supervisors through ongoing feedback, mentorship, and performance management.
· Partner on culinary direction: Collaborate with the National Director and F&B Leadership to develop offerings, maintain standard operating procedures (SOPs), and evolve that align with member needs and industry trends.
· Lead events and programming: Partner with marketing, events, and club leadership to create and execute engaging food and beverage experiences that drive participation and community.
· Maintain operational excellence: Oversee inventory, procurement, safety, sanitation, and vendor relationships to ensure smooth and compliant operations.
What You’ll Need to Succeed
· 3+ years managing high-volume, multi-outlet food and beverage or hospitality operations.
· Experience leading teams of 40+ associates in a fast-paced environment, adapting to changing priorities and operational needs.
· Strong understanding of P&L management, including labor, cost of goods sold (COGS), and expenses.
· Experience managing both front-of-house and back-of-house operations.
· Strong communication, organization, leadership, and coaching skills.
· Alignment with Midtown’s core values: Win together, Glass half-full, Passionate about helping others, Better than yesterday, and Kind.
How You’ll Know You’re Successful
· Members consistently experience high-quality, welcoming, and engaging dining across all outlets.
· Food and beverage operations meet or exceed financial performance targets.
· Team members demonstrate strong performance, engagement, and development.
· Service, food quality, and operational standards are maintained consistently.
· Events drive participation, support interdepartmental programming, and enhance the club experience.
Compensation & Benefits
Compensation Range: Starting compensation of $100,000 annually. The final offered salary will be based on several factors, including but not limited to the candidate’s depth of experience, skill set, qualifications, and internal pay equity.
Some of the benefits offered to eligible team members include:
· Complimentary individual Midtown club membership
· Associate discounts, recognition programs, and professional development support
· Medical, dental, and vision insurance where applicable
· 401(k) retirement savings plan with company match
· Paid time off and paid parental leave
· Flexible Spending Accounts
· Life, AD&D, and disability insurance
· And more
Please refer to our benefits overview for full details: https://careers.midtown.com/about-us/benefits/
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
MIDTOWN is an Equal Opportunity Employer.