Senior Animal Care Attendant

MOS Code: 68T (Army) 

Education and Experience: High School Diploma, GED, or higher and one (1) year of animal control or attendant welfare experience. Experience includes but is not limited to companion pet care, husbandry, or animal training.

Licenses and Certificates: Valid Texas Class "C" Driver's License or equivalent from another state by the date of appointment.

Under general supervision, performs various animal welfare duties caring for impounded animals. While providing excellent customer service, and serving as a point of contact for the incoming and outgoing animals throughout the organization.

Ability to work under indirect supervision to ensure animal welfare and daily duties are being carried out while overseeing the duties and work progress performed by Animal Care Attendants. Have the capability to work in a variety of specialized programs including the Foster, Transfer, and TNR programs with supervisors or in the absence of a supervisor. Required to assist in the training of all new Animal Care Attendants. 

Care for a variety of animals involving feeding, watering, and daily observations. Responsible for the daily cleaning and disinfecting of assigned kennels, yards, and equipment. Maintain assigned equipment, and supplies, and reporting any needed repairs to a supervisor. Transporting/transferring animals within the shelter and between shelters, pairing, and enrichment of animals. Reporting any observed behavior or medical concerns to the Animal Services Supervisor. Assist the public in regards to reclaiming, adopting, fostering, and surrendering pets. Including administering microchips and preventative vaccinations. Daily record keeping of the animals in assigned areas, including daily inventory, diet, weight fluctuations due to food consumption, behavior, and medications.

Processing adoptions and fosters, by providing excellent customer service within the organization and off-site events. Involves: Reviewing adoption and foster applications submitted by the public based on written guidelines and finalization of those applications electronically. Provide the public with resources and education about proper animal care, husbandry, and responsible pet ownership. This includes conversing with outside organizations and rescue groups. Also protecting all confidential information, including customers, animals, and internal communications. Additional duties include answering emails, and phones, taking photos and videos of adoptable pets, scheduling surgery appointments, and other administrative work.

Serve as designated lead worker. Involves: Guide, monitor, and train less knowledgeable employees. Schedule and assign work. Review and check work. Guide others in work processes. Recommend areas for employee skills improvement. Provide input to employee performance evaluation process.

Applicants are being tested on a conditional basis pending a review of minimum qualifications. Applications will be reviewed for applicants who pass the Supplemental Questions exam. 

Per CSC Rules & Regulations, after review of the minimum qualifications for applicants that pass the Supplemental Questions exam, a passing score, combined with applicable seniority points and veteran points, will be used to create a list of candidates.

Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applicants have been received.

Please note: Applicants with foreign diplomas, transcripts, and degrees must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department. Please visit www.naces.org/members for more information. 

A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete.