- Location
- CSCS TX, United States of America
- Type
- Full-time
- Department
- Finance
- Education
- High School
- Source
- Workday
Description
Service Center
CSCS TX
Key Responsibilities
- Research, analyze, and resolve complex payroll tax issues and inquiries from teammates, internal business partners, tax agencies, and third-party vendors.
- Manage federal, state, and local agency notices, including investigation, documentation, response preparation, and resolution.
- Perform payroll tax reconciliations, including tax liabilities, tax payments, tax filings, unemployment tax accounts, and payroll tax balances.
- Research and resolve work state and home state taxation issues, withholding discrepancies, and jurisdictional tax matters.
- Coordinate payroll tax account registrations and maintain tax account information across federal, state, and local jurisdictions.
- Support state unemployment insurance (SUI) account maintenance, rate updates, and reconciliations.
- Review payroll tax data to ensure accurate tax calculation, withholding, reporting, and remittance.
- Assist with quarterly and annual payroll tax filing activities and validation of filing results.
- Support year-end payroll tax activities, including W-2 balancing, reconciliation, validation, and distribution.
- Experience with third party tax vendors such as ADP Smart Compliance, Ceridian Tax Service or OSV Tax Services
- Support internal and external audits by providing documentation, reports, and supporting analysis.
Required Qualifications
- High school diploma or equivalent required.
- Minimum of 3 years of payroll tax, payroll, accounting, finance, or related experience.
- Intermediate proficiency in Microsoft Excel.
- VLOOKUP EXPERIENCE NEEDED.
- Experience researching and resolving payroll tax issues and discrepancies.
- Experience reviewing and responding to payroll tax notices and agency correspondence.
- Knowledge of federal, state, and local payroll tax regulations.
- Experience performing payroll tax reconciliations and account analysis.
- Experience supporting multi-state payroll tax compliance.
- Strong analytical and problem-solving skills.
- Strong attention to detail and organizational skills.
- Ability to manage multiple priorities and meet deadlines.
- Strong written and verbal communication skills.
- Ability to maintain confidentiality and handle sensitive information.
Preferred Qualifications
- Associate or bachelor’s degree in accounting, Finance, Business Administration, Human Resources, or a related field.
- Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC).
- Experience with Workday, ADP, or other enterprise payroll and tax systems.
- Experience supporting state unemployment tax administration and registrations.
- Experience supporting year-end payroll tax processing and W-2 reconciliation activities.
- Experience working in a multi-state payroll environment.
Knowledge, Skills & Abilities
- Knowledge of federal, state, and local payroll tax regulations and compliance requirements.
- Understanding of payroll tax deposits, filings, reconciliations, and agency processes.
- Knowledge of work state and home state taxation requirements.
- Ability to analyze and interpret payroll tax data, filings, notices, and reports.
- Strong investigative and root-cause analysis skills.
- Ability to identify issues, develop solutions, and implement corrective actions.
- Strong customer service and business partnership skills.
- Continuous improvement mindset with a focus on accuracy, compliance, and operational excellence.
Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.
Must be eligible to work in the U.S. with no restrictions.
Skills
ExcelWorkdayComplianceCustomer Service