Senior Manager, Global Partnerships

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

About the Role:

We are seeking an experienced, high-impact, and strategic individual to join OpenTable’s Global Partnerships team as a Senior Manager. This pivotal role is responsible for the end-to-end ownership and management of one of OpenTable's most strategic global partnerships, spanning both our B2B (restaurant) and B2C (diner) businesses. This is a high-expectation role for a candidate who is comfortable with C-suite level interaction and is skilled at both complex business development—negotiating and closing groundbreaking deals—and world-class strategic partner management—successfully bringing those partnerships to life to accelerate company growth.

In this role, you will:

• Own the vision, strategy, and successful execution of a single, highly strategic, global partnership that is critical to OpenTable’s growth.

• Over time, this role is anticipated to expand its scope to include the oversight and management of additional strategic partners, contributing to the continued growth of OpenTable's global partnerships portfolio.

• Lead complex negotiations and contracting processes, focusing on deal structure and terms that maximize strategic value and growth for OpenTable.

• Drive cross-functional collaboration across Product, Engineering, Sales, Marketing, Legal, and Finance teams to ensure seamless execution and delivery of partnership objectives.

• Act as the primary relationship owner, including regular interaction with C-suite and senior leadership both internally and with the partner organization.

• Navigate ambiguous or complex partnership challenges, serving as a decisive problem-solver to maintain momentum and achieve key metrics.

• Develop and manage the joint business plan, OKRs, and performance metrics for the partnership, providing regular, concise communications to senior management on strategy and results.

• Proactively anticipate and resolve complex, and sometimes difficult, partner issues while managing competing priorities to ensure long-term partner health.

Please apply if you have:

• 7+ years of experience in strategic partner management, business development, or related roles, with a proven track record of managing highly complex, global partnerships.

• Demonstrated expertise in both the negotiation and closing of significant strategic deals, as well as the operational management and launch of those partnerships.

• Exceptional relationship-building and communication skills, with proven experience in C-suite level communication and driving consensus across diverse, global teams.

• A strong ability to thrive in ambiguous, fast-paced environments, coupled with a demonstrated capacity to solve complex, cross-functional business and technical problems.

• Experience working with product, engineering, sales, and marketing teams to develop partnerships that deliver growth, brand exposure, and creative benefits for users.

• Demonstrated quantitative acumen, with the ability to interpret complex data and performance metrics to drive strategic partnership decisions and growth.

• Strong critical thinking, negotiation, and strategic contract management skills.

Benefits and Perks 

• Work from (almost) anywhere for up to 20 days per year
  
  
• Focus on mental health and well-being:
  
  
• Company-paid therapy sessions through SpringHealth
  
  
• Company-paid subscription to Headspace
  
  
• Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
  
  
• Paid parental leave
  
  
• Generous paid vacation + time off for your birthday
  
  
• Paid volunteer time
  
  
• Focus on your career growth:
  
  
• Development Dollars
  
  
• Leadership development
  
  
• Access to thousands of on-demand e-learnings
  
  
• Travel Discounts
  
  
• Employee Resource Groups
  
  
• Free lunch 2 days per week

• Convenient downtown SF office location close to the Montgomery MUNI and BART stations.

• Building amenities, such as a gym, dog policy, & bike parking

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $140,000 - $170,000 USD

We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus.

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.