WCE Program Coordinator, Workforce, Industry Partnerships & Skilled Trades

The Workforce Continuing Education (WCE) Program Coordinator reports directly to the Dean, Workforce, Industry Partnerships & Skilled Trades. This position provides leadership, coordination, and instructional support for workforce and continuing education programs within an assigned instructional division. The Coordinator serves as the primary point of contact for the planning, implementation, and continuous improvement of workforce training, short-term credentials, industry certifications, and employer-driven programs aligned with divisional pathways.
In alignment with the College’s One-College model, the WCE Program Coordinator works collaboratively with faculty, department heads, Deans, and workforce staff to ensure that programs are responsive, high-quality, compliant, and clearly connected to credit pathways, credentials, and employment opportunities.Workforce Program Coordination & Development

• Coordinate the planning, scheduling, and delivery of workforce continuing education programs within the assigned division
• Support the development of new noncredit courses, short-term credentials, and training programs based on employer demand, labor market needs, and divisional priorities
• Collaborate with faculty and department heads to align noncredit training with credit programs and stackable pathways
• Serve as a liaison between the division and workforce, employer, and community partners

Program Marketing & Outreach

• Collaborate with Workforce Continuing Education, college marketing, and divisional staff to promote programs, courses, and training opportunities to target audiences
• Assist in the development and dissemination of marketing materials, including program flyers, social media content, employer communications, and website updates
• Support outreach efforts to increase enrollment, including recruitment events, information sessions, and community engagements
• Coordinate communication strategies to ensure accurate, timely, and consistent messaging to prospective students, employers, and partners
• Track and provide input on marketing effectiveness and enrollment trends to inform outreach strategies

Instructional Responsibilities (as needed)

• Teach workforce continuing education courses, seminars, training sessions, and/or credit courses based on credentials, expertise, and program demand as assigned
• Deliver instruction using appropriate modalities (in-person, hybrid, online, accelerated, or cohort-based)
• Develop or adapt instructional materials aligned with industry standards and employer expectations
• Ensure instructional quality, student engagement, and learning outcomes in all assigned courses
• Maintain required instructional credentials and participate in professional development

Instructional hours and teaching load are assigned as needed and may vary by semester or program cycle.
Employer & Community Engagement

• Support employer engagement efforts by assisting with needs assessments, program customization, and workforce solutions
• Participate in advisory meetings, industry roundtables, and outreach activities as appropriate
• Promote programs to employers, community partners, and internal stakeholders in coordination with divisional and workforce staff

Operations, Compliance & Collaboration

• Work collaboratively with Workforce Continuing Education Operations staff to ensure accurate scheduling, reporting, compliance, payroll processing, and resource coordination.
• Assist with documentation related to course approvals, instructor qualifications, attendance, and program accountability

• Support instructor payroll processes, including collection and submission of required documentation and verification of instructional hours
• Facilitate ordering, tracking, and management of program supplies, materials, and equipment in coordination with divisional and workforce staff
• Ensure timely processing of purchasing requests, invoices, and related documentation in accordance with college procedures

• Coordinate with divisional leadership to ensure efficient use of instructional resources, space, and equipment
• Support grant-funded or special workforce initiatives as assigned

Data, Quality & Continuous Improvement

• Monitor enrollment, completion, and participant feedback to support program improvement
• Use data and stakeholder input to recommend program revisions or expansions

• Monitor program expenses (e.g., supplies, materials, instructional needs) to support cost-effective program delivery and planning

• Contribute to divisional planning related to workforce growth, program relevance, and student/employer outcomes

Required

• An associate’s degree in a discipline related to the instructional division, workforce development, business, education, or a closely related field from a regionally accredited institution; OR substantial experience with industry-recognized equivalent certifications/licenses.
• Minimum of 3 years of experience in workforce training, continuing education, postsecondary instruction, or industry-related practice
• Experience coordinating or supporting educational and/or training programs
• Strong organizational, communication, and customer-service skills
• Ability to work collaboratively across academic, workforce, and administrative units

Preferred

• Fluency in English/Spanish
• Bachelor’s degree in a related field
• Teaching or training experience in both classroom and applied/industry settings
• Experience working with employer partners, advisory committees, or contract training
• Familiarity with community college systems and continuing education environments
• Knowledge of industry credentials, licensure requirements, or workforce funding streams

• A commitment to embrace and promote a campus culture that values trust, integrity, belonging, diversity, mutual respect, a strong work ethic, and service to others.  

• A commitment to the comprehensive community college philosophy and mission which provides academic, career, intellectual, and social development opportunities for all students.  

• Ability and willingness to work collaboratively with all faculty, staff, students, and external stakeholders.   
• Serve on institutional committees as appointed by the President.
• Annually review all Randolph Community College safety rules and policies and be familiar with all emergency safety procedures. Promote good safety habits and be compliant with all applicable safety regulations.
• Perform other duties and responsibilities as needed or assigned.