- Location
- Atlanta, GA
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Customer Success
- Seniority
- Manager
- Experience
- 3+ years
- Education
- Bachelor
- Source
- Lever
Description
Solve the Problems That Matter Most
As a Partner Success Manager, you will fill the critical role of serving as the primary advocate for FinQuery with respect to your assigned Managed Service Partners (MSPs) and Resellers, ensuring the highest level of partner satisfaction by proactively building trusting relationships and understanding the unique business models of each customer. You will be responsible for maximizing Partner and Reseller engagement, driving ecosystem expansion through cross-sell opportunity discovery, and overseeing the health of the partner and reseller program. In this role, you will promote adoption and advocacy, enhancing FinQuery’s reputation through strategic channel growth. By proactively understanding and educating the product team about your customers’ needs, you will meaningfully contribute to the development of FinQuery’s product roadmap. The Partner Success Manager has excellent verbal and written communication skills with the ability to lead strategic business reviews and host partner enablement sessions.
Reports to Director, Global Channel and Alliances / Customer Success Leadership
