Deletions Clerk

Job Description

 Driven to be the Best  

People. Performance. Purpose.  

At Avis Budget Group, we’re driven to be the best vehicle rental company in the world, together. Our 25,000 employees raise the bar every day, bringing different perspectives, taking ownership, and leading with integrity. We’re defining the future of mobility with safe, sustainable solutions that move people, businesses, and communities forward. 

The Deletion Clerk, Fleet Services does research and reconciliation of proactive exception reports as well as routinely working exception queues for Retail and Fleet Sales to resolve irregularities and remove obstacles to facilitate timely vehicle disposal and cash application of rental units offered for sale. Conduct daily coordination with internal and external customers to resolve inquiries associated with Cash payments and missing paperwork. Become the subject matter expert on exception resolution.

What You’ll Do: 

• Responsible for contributing to the success of the Fleet Services Department daily by performing multiple tasks designed to achieve timely disposal of fleet rental vehicle assets as they are offered for sale or turnback to manufacturers.  This associate regularly conducts critical communications with Avis Managers at national, regional and local levels to ensure deletion/marshalling of all manufacturers’ vehicles.  Within Field Administration, this associate coordinates with associates and managers at all levels to request corrective action necessary to achieve task completion. Perform other related tasks as determined by assigned Supervisors and Lead Coordinators, such as training other associates to perform these same functions
• Daily and weekly proactive exception reports                                                                                                  
• Daily research, identification and application of cash received by check, wire or Credit card for car sales                           

• Daily Deposit Live checks and resolution of exceptions

• Manage and clear Avis Car Sales deletion cash exceptions and communicate status to management and field representatives

• Process Fleet turnback condition report receivables.

• Coordinate with Avis Car sales Locations to add trade in vehicles into active fleet in wizard.

• Other duties as required

Perks You’ll Get: 

• Access to Medical, Dental, Vision, Life and Disability insurance
• Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
• 401(k) Retirement Plan with company matched contributions.
• Full training to learn the business and enhance professional skillsEmployee discounts, including discounted prices on the purchase of Avis/Budget carsAccess to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
• Community involvement opportunities

What We’re Looking For: 

• High School Graduate
• Customer service, Data entry, DMV experience and/or knowledge of DMV
• policies/procedures helpful.
• Basic telephone skills used in a professional environment to provide exceptional customer service to all customers is required. 
• A working knowledge of the following computer applications/programs:
• Microsoft Outlook
• Microsoft Excel
• Microsoft Access
• Wizard (Avis/Budget application)
• Title Tracking (Avis/Budget application)
• Internet 

The hourly starting salary for this position is $18.41 hourly. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.   

This position is also eligible for up to 5% bonus opportunities. [long-term incentive compensation awards].

Who We Are: 

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. 

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. 

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. 

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. 

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. 

Virginia Beach

Virginia

United States of America