- Location
- Four Seasons Philadelphia Arch Street, United States of America
- Type
- Full-time
- Department
- Retail
- Seniority
- Manager
- Closing date
- Today
- Source
- Workday
Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.About the Role
The Restaurant General Manager leads day-to-day operations of a high-end dining outlet, ensuring exceptional guest experiences and strong team performance. This role is highly visible on the floor, fostering a culture of hospitality, accountability, and excellence while partnering closely with the Director of Food & Beverage and culinary leadership.
What You Will Do
Lead, coach, and develop team members to deliver exceptional, personalized guest service
Maintain a visible presence in the restaurant, engaging with guests and resolving concerns promptly
Oversee daily operations, ensuring flawless execution of fine dining service standards
Control labor and operating expenses through effective scheduling, budgeting, and inventory management
Partner with culinary and beverage teams to ensure product quality, menu execution, and guest satisfaction
Monitor and maintain restaurant facilities, cleanliness, and compliance with health and safety standards
Support training, performance management, and team engagement initiatives
Contribute to a positive team culture that drives collaboration and high performance
What You Bring
2-3 years of previous experience in a line, supervisory, or assistant manager position in Food & Beverage
trong leadership and communication skills with the ability to inspire teams
Proven track record of delivering exceptional guest satisfaction
Solid understanding of food & beverage operations, including wine and beverage programs
Experience with cost control, labor management, and basic financial acumen
Knowledge of health, safety, and sanitation regulations
Proficiency with Microsoft Office (Excel, Word, PowerPoint)
Strong interpersonal skills with a guest-focused mindset
What We Offer
Competitive salary and comprehensive benefits package.
Excellent training and professional development opportunities.
Complimentary employee meals and uniform/garment care.
Access to exclusive Four Seasons perks, including global accommodation benefits.
A supportive, people-first culture committed to your growth and wellbeing.
Discounted
Medical, Dental, and Vision coverage
Parking and Septa access
City Fitness membership
Schedule & Hours
Full-time position
Flexible schedule including evenings, weekends, and holidays based on business needs
Candidates must have valid work authorization for the U.S.
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Don’t miss this opportunity to be part of our award-winning team, while developing your career with the world’s leading luxury hotel company! We look forward to receiving your application!
Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
To access the 'EEOC is The Law' Information poster please visit this website: https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
