- Location
- JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku, Japan
- Type
- Full-time
- Department
- Sales
- Closing date
- Today
- Source
- Workday
Description
Job Title:
Specialist, Renewal SalesJob Description
The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.- Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
- Provide accurate weekly/ monthly/ quarterly sales forecast
- Mastery of product knowledge and technical understanding of services to assess client requirements
- Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
- Manage external competitive pressures and handle objections to retain customers or win new customers
- Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
- Work with your team and management to provide a professional experience during all interactions with customers and prospects
- Maintain the customer management system (CRM) to ensure all relevant data is captured
- Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
- Work with a team and report directly to a Sales Manager
Location:
JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-kuLanguage Requirements:
English, Japanese (Required)Time Type:
Full time
