Patient Care Specialist

Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary
Ensures and provides patient care and serves as a responsible and accountable clinical expert, role model, educator, and resource who facilitates the professional development of staff and evidence-based quality care. Collaborates with the unit leadership team to ensure competent staff performance to promote quality patient outcomes and meeting of regulatory guidelines. Assists in maintaining a safe work environment and maintains clinical and professional competency as appropriate to the population of patients served. Disseminates to staff all relevant information and education obtained from committees and monthly Patient Care Specialist meeting in timely manner to ensure adoption of current practices.

Job Duties

• Participates with unit leadership team and the Department of Education to ensure educational needs of staff are met including, but not limited to, orientation, nurse residency, ongoing competency assessment, use of electronic learning system and electronic medical record, continuing education, performance improvement, and professional development.
• Provides clinical, consultative, technical, and informational services to clinical staff, patients, and families demonstrating knowledge in identification and resolution of patient care or other problems.
• Participates in all phases of the performance improvement process including organizational unit-based patient satisfaction goals.
• Assists in the development and implementation of evidence-based policies/procedures/protocols/standards designed to facilitate improved care practices and to promote positive patient outcomes. Mentors nurse resident EBP projects and facilitates dissemination as appropriate.
• Demonstrates commitment to quality and safety, in accordance with established policies and procedures, utilizing evidence-based practice.
• Fosters staff compliance with all regulatory requirements (OSHA, HIPAA, TJC, DOH, ADA, etc.) including Point of Care testing, patient safety goals, and mandatory educational requirements.
• Mentors staff to facilitate team development and collaborative practice via the Professional Practice Model.
• Utilizes appropriate and acceptable intervention behaviors and communication styles in order to be an effective resource and liaison to staff within the department as well as within the hospital network.

Minimum Qualifications

• Bachelor’s Degree in nursing.
• 3 years of recent experience in a clinical practice with demonstrated leadership/teaching abilities.
• Knowledge and competence that reflects current nursing practice.
• Ability to identify clinical problems and review related information to develop and evaluate options and implement solutions/quality care interventions.
• Basic knowledge of evidence-based practice.
• Basic computer skills.
• BLS - Basic Life Support AHA - American Heart Association Upon Hire
• ACLS - Advanced Cardiovascular Life Support - American Heart Association Upon Hire
• RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire

Preferred Qualifications

• Master’s Degree

Physical Demands
Lift and carry 40-50 lbs. Examples: Push/pull patients on bed, stretcher (requires 29 lbs. push force), lateral transfers up to 50 lbs. of the patient's weight. Frequent to continuous standing/walking. Patient transporters can walk 8-10 miles per shift. *Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

https://youtu.be/GD67a9hIXUY

Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift:

Day Shift

Address:

700 E Norwegian St

Primary Location:

Lehigh Valley Hospital- Schuylkill

Position Type:

Onsite

Union:

Not Applicable

Work Schedule:

0800-1630 Monday-Friday

Department:

1024-00130 Nursing Admin