Food and Beverage Assistant

Food and Beverage Assistant 
Salary: £25,460 per annum, plus service charge
Contract: Full-time, 40 hours per week, Permanent

About the Venue

An award-winning 5-star luxury hotel and spa located in the heart of the New Forest, Hampshire. Renowned for exceptional dining experiences, they pride themselves on delivering outstanding service and unforgettable moments for guests. Join this passionate team and be part of a prestigious establishment that values excellence, creativity, and teamwork.

The Role

We are seeking an enthusiastic Food and Beverage Assistant to join our dynamic team. You will play a key role in delivering exceptional service across our dining outlets, including our fine dining restaurant, casual dining spaces, and private event areas. This is an exciting opportunity for someone with a passion for hospitality and a commitment to creating memorable guest experiences.

Key Responsibilities:

• Welcome and serve guests with warmth, professionalism, and attention to detail.

• Assist in the smooth operation of food and beverage service, including taking orders, serving food and drinks, and ensuring guest satisfaction.

• Maintain high standards of cleanliness and presentation in all dining areas.

• Collaborate with the kitchen and bar teams to ensure seamless service.

• Handle guest inquiries and special requests with care and efficiency.

• Adhere to health, safety, and hygiene regulations at all times.

What We’re Looking For:

• Previous experience in a food and beverage or customer-facing role is preferred but not essential – full training will be provided.

• A passion for delivering excellent customer service and a genuine interest in food and drink.

• Strong communication and interpersonal skills.

• Ability to work in a fast-paced environment and remain calm under pressure.

• A team player with a positive, can-do attitude.

• Flexibility fed to work evenings, weekends, and bank holidays.

What We Offer:

• Annual salary of £25,460 plus a share of service charge.

• Comprehensive training and opportunities for career progression within an iconic hotel group.

• Staff discounts on dining, spa treatments, and accommodation at our hotel and sister properties.

• Uniform provided and complimentary staff meals on duty.

• Access to employee wellbeing programs and benefits.

• A supportive and inclusive team environment.

How to Apply:

If you’re passionate about hospitality and ready to join a world-class team, we’d love from you! Please send your CV quoting 39120

We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.