Receptionist

Lake Ridge Care Center, a Cassia community, is hiring a Receptionist to join our team in Buffalo, MN. This is a great opportunity to be part of a supportive healthcare environment where your contributions make a difference in the daily experiences of residents, families, and staff. At Lake Ridge, you will feel appreciated, supported, and empowered to grow.

As a Receptionist at Lake Ridge, you will serve as one of the first points of contact for residents, families, visitors, and staff. In this role, you will greet guests, answer and direct incoming phone calls, assist with general office duties, maintain records, and provide exceptional customer service. You will also help with administrative projects, mail distribution, and other daily office operations. The ideal candidate is friendly, organized, dependable, and able to manage multiple priorities while maintaining a professional and welcoming environment.

Position Type: Full-Time, benefits eligible position working 30 hours a week

Shift Available: 10:00 AM – 4:30 PM (Monday-Friday)

Wage Range:  $19.09 - 21.09 / depending on experience

Location: 310 Lake Blvd S, Buffalo, MN 55313

Receptionist Responsibilities:

• Greet and welcome residents, families, visitors, and staff with a friendly and professional attitude.
• Provide excellent customer service at all times.
• Maintain records and reservation requests.
• Answer incoming calls, transfer calls, and take messages.
• Answer guest questions, and direct visitors throughout the facility.
• Provide basic word-processing and data support as needed.
• Help answer basic technology/ computer questions.
• Sort mail and complete other administrative tasks as assigned.
• Complete additional tasks as needed.

• High school diploma or equivalent required.
• Basic computer skills and the ability to use various office equipment and software.
• Ability to operate a multi-line telephone system.
• Strong communication and customer service skills.
• Ability to maintain confidential information and accurate records.
• Ability to work independently while contributing to a collaborative team environment.
• Strong organizational skills and the ability to manage multiple priorities and interruptions.
• Professional, courteous, and respectful approach when interacting with residents, families, and staff.

Cassia Benefits:

• Competitive Pay with experience-based raises
• Tuition Assistance & Student Loan Forgiveness (site-specific)
• Generous Paid Time Off (PTO) & 403(b)/401(k) with Employer Match
• Comprehensive Health Benefits (Medical, Dental, Vision, Disability, Life Insurance) for Full-Time Employees
• Employee Assistance Program with free confidential counseling/coaching for self and family members 
• Employee Discount Program
• Pet Insurance

About Us:
Lake Ridge is proud to have been recognized by Newsweek as one of the top ten Nursing Homes in Minnesota for communities with 50-99 beds. We have also been honored with the 2025 Customer Experience Award. We're excited to welcome new leadership that brings fresh vision, renewed focus, and a strong commitment to supporting our staff and enhancing resident care.

Cassia is a nonprofit, mission-driven senior care organization with over 200 years of experience. As a Cassia community, we are dedicated to fostering fullness of life for older adults by providing compassionate, high-quality care. Our Service Standards of Respect, Excellence, Integrity, Stewardship, Compassion, Collaboration, Unity, and Innovation are the bedrock of all that we do. We value inclusivity, collaboration, and professional growth, ensuring our employees feel supported in their careers. To learn more, visit our website: https://www.lakeridgesenior.org/

Join us and become part of a nonprofit organization that truly makes a difference!

#LI-DNI

Cassia is an equal employment opportunity/affirmative action & veteran friendly employer.