Administration & Communications Manager

Date Posted:

2026-10-28

Country:

Ukraine

Location:

37 Ekskavatorna str, 03062 Kiev, Ukraine

Job Description:

Administrative Manager

Key Responsibilities

1. Office Administration Support

• Managing postal and courier services; monitoring the general company mailbox.
• Taking minutes of management team meetings.
• Purchasing water, coffee, office supplies, and other goods and services upon colleagues’ requests.
• Translating and distributing headquarters communications; sending holiday greetings to colleagues and partners.
• Updating information on the internal company portal (with support from the IT/helpdesk team).
• Organizing internal corporate events and celebrations (birthdays, Vyshyvanka Day, etc.).
• Arranging domestic and international business travel for employees (through a travel agency).

2. Records Management and Archiving

• Registering incoming and outgoing correspondence.
• Printing documentation and assisting colleagues with document preparation upon request.
• Coordinating the signing of internal and external documents.
• Developing policies, procedures, and instructions for records management in compliance with current Ukrainian regulations.
• Coordinating document archiving, document disposal, maintaining registers, and liaising with archival institutions.
• Implementing an electronic document management and archiving system.
• Coordinating the work of the archivist.

3. Marketing and PR Support

• Updating information on the company’s corporate website (with support from the IT/helpdesk team) upon colleagues’ requests.
• Procuring promotional and branded merchandise upon colleagues’ requests.
• Organizing the company’s participation in external marketing events, exhibitions, and trade shows.
• Liaising with media representatives and preparing responses to media inquiries.
• Coordinating customer complaint handling processes, performing as a client advocate.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

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