Account Manager - Sydney (In-Office)

Who Are We?

At SecureIQ, we connect exceptional professionals with high-growth businesses across Australia, New Zealand, the US, and the UK.

We partner with ambitious companies that invest heavily in their people and provide opportunities for long-term career growth. Our goal is to match top talent with businesses where they can make a genuine impact while receiving ongoing support throughout the hiring process.

This opportunity is with a fast-growing creative business that has built a strong reputation within its industry and continues to experience rapid growth year after year.

About the Role

We're looking for a commercially minded Account Manager to take ownership of an established portfolio of clients, ensuring an exceptional customer experience while driving renewals, account growth, and long-term partnerships.

You'll become the trusted point of contact for your clients, managing relationships from onboarding through project delivery, renewal conversations, and identifying opportunities to expand accounts over time.

Approximately 60% of your portfolio will consist of recurring retainer clients, while the remaining 40% will be project-based clients that you'll proactively nurture and re-engage as new opportunities arise.

Working closely with senior leadership and internal delivery teams, you'll play a key role in ensuring projects run smoothly while contributing directly to revenue growth through client retention, renewals, and upselling.

What success looks like: Building long-term client relationships, maintaining high renewal rates, identifying growth opportunities across your portfolio, and ensuring clients receive an outstanding experience from start to finish.

This role is ideal for someone who enjoys relationship management, thrives in a fast-paced environment, and wants to join a business where they can genuinely influence growth.