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Service Operations Engineer

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Location
Bangkok, Thailand
Type
Full-time
Department
Engineering
Source
Workday

Description

Key Responsibilities

  • Manage general application related tasks and daily operation. Maintain usability of applications e.g. SW updates, and develop solutions for issues.
  • Maintain and improve testing monitoring, alerting, clean up and logging of application components
  • Support automation of processes, service deliveries and deployment pipelines
  • Request and manage certificates
  • Arrange access for new users and manage access for existing users to relevant applications.
  • Support issue handling by data and system analysis to find root causes.
  • Measure process performance based on Key Performance Indicators (KPI) and support improvements
  • Document processes and monitor compliance with procedures.
  • Help to implement AI to improve efficiency
  • Work with international colleagues from different departments and cultures.

Skills and Qualifications

  • Education: Bachelor’s degree in information technology, Electrical Engineering, or a related field.
  • Preferable Experience: 0-2 years in any related fields.
  • Language Skills: Excellent English communication skills are mandatory.
  • Programming Skills: Experience in reading and writing of scripts e.g. shell scripting.
  • Data Handling: Data base skills e.g. MS-SQL, MySQL, SQLite are an advantage
  • IT Collaboration Tools: Experience with tools like Confluence, Bitbucket, Jira and MS Office
  • Quality Mindset: Basic understanding of quality improvement methods.
  • Operations: Willingness to take operational tasks
  • Security Awareness: Basic knowledge of information security and cryptography is a plus.
  • Soft Skills: Good in analytical and teamwork abilities, proactive, problem solving, independent and reliable work style, curiosity to learn and adapt quickly.


More information about NXP in Thailand...

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Skills

SQLMySQLSQLiteJiraConfluenceCompliance

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