- Location
- Pune, Maharashtra, India · published
- Type
- Full-time
- Department
- IT
- Source
- Workable
Description
This role is for one of Weekday’s clients
Salary range: Rs 300000 - Rs 1000000 (ie INR 3 - 10 LPA)
Min Experience: 2+ years
Location: India, Pune, Maharashtra, India
JobType: full-time
We are looking for a creative and customer-focused Service Designer with 2–6 years of experience in Service Design, UX Research, workflow design, and customer experience optimization. The ideal candidate will be responsible for understanding customer needs, identifying pain points, and designing seamless, efficient, and user-centric services across multiple touchpoints. This role requires a strong understanding of customer journeys, design thinking, research methodologies, and the ability to translate insights into practical service improvements.
The successful candidate will collaborate with cross-functional teams, including product managers, UX/UI designers, business stakeholders, and technology teams, to create cohesive service experiences that align with customer expectations and business objectives.