What You'll Do

Role Responsibilities - How You Will Make an Impact

• Maintain ARC’s CRM so opportunities, contacts, and stage updates are complete, accurate, and current
• Track opportunities across government pathways such as SBIR/STTR, other transaction agreements, task orders, and exercise and demonstration engagements
• Prepare weekly pipeline reports and forecasts for the VP of Growth and the executive team
• Flag stalled deals, missing information, and upcoming deadlines before they become problems

• Build and maintain dashboards on pipeline value, win rates, sales cycle time, and customer activity
• Turn raw data into clear, one-page summaries that leadership and investors can use
• Support quarterly business reviews and board and investor reporting with accurate figures

• Prepare quotes, pricing sheets, and order paperwork using approved rates, in coordination with Finance and Contracts
• Track contract vehicles, period-of-performance dates, funding, and deliverables
• Coordinate with Finance on invoicing and with Program Management on deliveries and customer commitments
• Maintain a clean, organized record of customer agreements and supporting documents

• Support proposal logistics, including schedules, checklists, document control, and submission tracking
• Help maintain ARC’s registrations and representations, such as SAM.gov, and keep compliance documents current
• Research opportunities, customers, and competitors, and summarize findings for the growth team

• Coordinate logistics for trade shows, field exercises, and customer demonstrations, including shipping, travel, and scheduling
• Maintain contact lists, follow-up tracking, and event reporting
• Help keep customer communications consistent, responsive, and professional

• Document sales and capture processes and suggest ways to make them simpler and faster
• Help improve how ARC uses its CRM, forecasting, and reporting tools as the company grows
• Follow ARC’s security procedures when handling controlled unclassified information (CUI)

Relevant Skills and Experience

• Bachelor’s degree in business, economics, finance, data analytics, political science, or a related field, earned within the last 12 - 18 months or graduating soon
• Strong Excel or Google Sheets skills, including formulas, pivot tables, and basic data cleaning
• Excellent attention to detail and a habit of double-checking your work
• Clear written and verbal communication skills
• Strong organizational skills and the ability to manage multiple deadlines
• Comfort learning new software quickly