Senior Product Manager, Professional Education Training

Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient’s unmet clinical needs. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey. 

How you will make an impact:

• Develop Professional Education programs and strategies for the organization.
• Subject Matter Expert for areas of responsibility in both SAPIEN M3 product/program expertise and procedural knowledge
• Engage KOLs to develop strategically aligned messages on EW programs
• Create and manage all product and/or program related training documents and educational tools from program planning to execution
• Develop the strategy for the effective launch, management and execution of existing programs, related trainings and projects intended to maximize product/procedural outcomes
• Develop tactics (e.g., virtual symposiums, digital app) for local/region size and scope that support the strategy and access new training methodologies as incorporated into product launches as appropriate
• Manage relationships with multiple vendors
• Measure effectiveness of educational tools, resources and programs through post-meeting survey instruments, PSR, clinical field feedback and KOL review and develop plan to address concerns
• Drive process improvement for operational efficiency. Measure effectiveness of training efforts
• Other incidental duties

What you will need (required):

• Bachelor's Degree or Equivalent in relevant field with a minimum of 8 years of previously related work experience working in sales, marketing, or healthcare industry or equivalent work experience based on Edwards criteria

What else we look for (preferred):

• Experience with creating product and/or program related training documents and educational tools from program planning to execution
• Credentialed as a cardiac echo sonographer or equivalent work experience
• Proven successful organizational and project management skills
• Experience in structural heart procedures
• Proven expertise in Microsoft Office Suite
• Excellent documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
• Extensive knowledge of own area within the organization while contributing to the development of new concepts, techniques, and standards
• Extensive understanding of related aspects of marketing concepts and principles
• Extensive knowledge and understanding of policies, procedures, and guidelines relevant to strategic event planning
• Extensive knowledge of regulatory and AdvaMed requirements
• Strict attention to detail
• Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization
• Ability to manage competing priorities in a fast paced environment
• Must be able to work effectively within a specific area with cross-functional team, marketing peers and leaders and managing needs and messaging to upper management
• Maintain a strong relationship with the regional sales team, clinical specialists, and training to ensure effective and optimal integration of efforts.
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

For California (CA), the base pay range for this position is $121,000 to $171,000 (highly experienced).

The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience).  Applications will be accepted while this position is posted on our Careers website.  

Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.

COVID Vaccination Requirement

Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.