- Salary
- $50k – $61k
- Location
- Appleton, WI. N. 109 Stoneybrook Rd. (54915) Appleton, United States of America
- Workplace
- Onsite
- Type
- Full-time
- Department
- Retail
- Seniority
- Manager
- Experience
- 2+ years
- Industry
- Hospitality
- Category
- Operations
- Role type
- People Manager
- Environment
- Customer-Facing
- Source
- Workday
Overview
We are seeking a dedicated Restaurant Service Manager to ensure seamless day-to-day operations with an unwavering commitment to excellence and exceptional service. As a brand ambassador, you will lead your team to craft memorable guest experiences through outstanding hospitality, strong operational execution, and proven leadership. Manage your team's performance while maintaining strong P&L results and upholding our company's high hospitality standards. This role offers uncapped bonus opportunities, meaningful career development, and clear growth potential.
Description
The Restaurant Service Manager is responsible for ensuring seamless day-to-day operations throughout their shifts, with an unwavering commitment to excellence. As a Brand ambassador, they uphold our company's standards, crafting an unparalleled experience for Guests by providing unbridled hospitality and creating memorable experiences. This position fosters a culture that continuously strives for improvement and embraces a better for being here mentality.
The role is also eligible to enjoy:
Share in the financial success of your restaurant with an uncapped bonus program
Referral bonuses for bringing new members to our team
Free shift meal and 50% discount on Red Robin food for your family
Closed on Thanksgiving and Christmas
Excellent opportunities to grow with us
To qualify for this role a great candidate has:
Must be 21 years of age
2 years of management experience
Open Availability (including but not limited to nights, weekends, holidays)
Reliable transportation
Strong communication and exceptional leadership skills. Ability to motivate, inspire, and develop a passionate team dedicated to execution, hospitality, and service
Strong P&L knowledge
Able to obtain required certifications/permits as required by state/local law
Working knowledge in Microsoft Excel, Outlook & Word
Preferred
Knowledgeable of local and State health codes
Experience with Workday, Aloha, NBO, and Hot schedules
Experience managing a team
Red Robin is an equal opportunity employer. We love hearing from great people who share our passion for unbridled hospitality.
Legal Disclosures
Pay Range (Base Pay): Pay range disclosed above.
Other Types of Compensation (subject to qualifications and requirements): Variable Bonus, Referral Bonus, Employee Stock Purchase Program, Paid Parental Leave.
Insurance (subject to qualifications and requirements): Health, vision, dental, life, accident, critical illness, and hospital indemnity coverage (must be 18+).
Retirement Benefits (subject to qualifications and requirements): 401k retirement plan (with company match to 4% of pay).
Paid Time Off (subject to qualifications and requirements): 0.03846 hours for each 1 hour worked.
Application Window: Red Robin accepts applications on an ongoing basis.
Red Robin isn’t your typical burger restaurant. We’re a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Red Robin is a high-volume, full-service restaurant known for its laid-back atmosphere and uniquely quirky vibe. We are concept that has great growth opportunities. We love inspiring our guests with burgers beyond yumagination, and we’re driven by serving up connection, fun and generosity that’s as bottomless as our world-famous steak fries! We value a sense of belonging and welcome both similarities and differences, because Red Robin is for everyone.
Skills
Benefits
Shift
About Red Robin International, Inc.
A high-volume, full-service burger restaurant chain known for its laid-back atmosphere and unique vibe. We're committed to delivering exceptional service and creating memorable guest experiences.
