- Location
- United Kingdom
- Workplace
- Hybrid
- Type
- full-time
- Department
- Professional / Experienced
- Seniority
- Entry
- Industry
- Mobile Gaming Apps
- Category
- Operations
- Role type
- Individual Contributor
- Environment
- Office
- Source
- JOIN
Overview
As a Community/Customer Service Associate, you'll manage end-to-end winner communication, coordinate with vendors and suppliers, and optimize visual merchandising for the online shop. The role requires prior customer service experience, flexibility for evening and weekend shifts, and an interest in golf. You'll work in an energetic office environment in Wittering with perks like a golf simulator, snacks, and games.
Description
Due to ongoing growth Caddy Comps, the UK's leading Golf competition website, are looking for a Community Associate to support in maintaining our 5\* user experience at scale!
The ideal candidate will be passionate about customer experience and excited to own this pivotal area of a rapidly scaling business. They will take an interest in optimising processes and will be up to date with the best tools on the market to do so!
They will likely take an interest in other areas of the business such as logistics, digital marketing and will be technically savvy and open to adopting new technology.
## Tasks
- Ownership of end to end winner communication
- Communication with vendors & suppliers
- Optimisation of our visual merchandising and online shopfront
## Requirements
- Prior customer service experience with a passion for creating 5\* memorable experiences for customers!
- Willing to work flexible hours with evening and weekend shifts required.
- Experience/interest in Golf preferred
## Benefits
- Competitive salary
- Team discounts on Golf Equipment
- Energetic office environment (based in Wittering) with Golf Sim, snacks, games, putting green and more.
Benefits
Languages
Shift
About Caddy Comps
Caddy Comps is the UK's leading golf competition website, focused on delivering a 5-star user experience at scale.
