UNIT SUPPORT ASSISTANT

Why work for us?

LA Health Services is LA County’s integrated healthcare system and the second-largest public health system in the nation. Our system includes four public hospitals, more than 20 community health centers, Emergency Medical Services (EMS), Correctional Health Services, and community-based programs that connect people to care where they are.

We serve as the safety net for more than 10 million residents, providing care regardless of ability to pay, insurance coverage, or immigration status. As one connected system, we deliver extraordinary care—from prevention and primary care to emergency, specialty, trauma, and recovery services across Los Angeles County.

With more than 2.9 million visits annually and a workforce of over 23,000 dedicated staff, LA Health Services is proud to deliver high-quality, compassionate, and accessible care to everyone, no matter how they come through our doors.

Explore our one system of hospitals and community health centers: Our Locations – Health Services Los Angeles County

Check Out Our Outstanding Benefits!

We offer one of the strongest public-sector benefits packages in the country. Join us and discover a rich selection of health care options, robust retirement plans and the flexibility to work, relax and rejuvenate as you reach your fullest personal and professional potential.

Click here to see comprehensive information regarding County employee benefits.

Our Mission:

To advance the health of our patients and our communities by providing extraordinary care.

The team member we are searching for:
Provides housekeeping, patient transport and clerical non-patient care and non-skilled patient support services to a team or group of patients and staff in a health care facility.

• Transports patients to scheduled tests, appointments, and treatments including readying gurneys, wheelchairs, and charts for their transport from the unit; transporting them to and from scheduled appointments and therapy activities; Assists Lift Team in lifting and transferring patients into and out of gurneys and wheelchairs for their transport from the unit by using established transfer methods and lifting equipment.
• Performs simple clerical and other related duties, such as answering telephones, filing documents, completing simple forms, checking stocks of stationery and office supplies, and responding to visitors' inquiries.
• Ensures patients safety by monitoring patients who are at risk for wandering off or falling and ensuring that the environment is free from potential hazards.
• Stocks and refills the expected levels of patient care supplies as necessary and redistributes supplies throughout the unit in accordance with established guidelines. Checks and restocks daily the levels of laboratory and cleaning supplies and linens as needed.
• Maintains orderliness of countertops, tables and chairs in work area and common meeting areas. Cleans and keeps tidy on a scheduled basis, the interior of refrigerators, interior and exterior of microwave ovens.

For more information, please view the classification specification: Unit Support Assistant

Requirements to Qualify: 
Three (3) months of experience in a healthcare setting* providing non-skilled support services to patients**.

Physical Class 3-Moderate:
This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighing over 25 pounds, and frequent lifting of 10-25 pounds.

SPECIAL REQUIREMENT INFORMATION:
*For this examination, healthcare settings include but are not limited to acute-care hospitals, long-term care facilities (such as nursing homes and skilled nursing facilities), physicians' offices, urgent-care centers, outpatient clinics, home healthcare agency, and emergency medical services.

**Providing non-skilled support services to patients may include one or more of the following: monitoring patients; assisting patients with personal care; transporting patients; assisting with lifting, transferring, and mobility of patients; stocks, refills and maintains patient care supplies; patient registration and intake; and provides other various supportive clerical services to patients.

Desirable Qualifications:
Credit will be given to applicants who possess the following desirable qualifications:

• Additional credit will be awarded for experience in a healthcare setting beyond the requirements.
• Current and valid CPR Certification authorized by the American Heart Association or American Red Cross.

EXAMINATION CONTENT:

This examination will consist of an evaluation of experience based on application information, desirable qualifications and supplemental information questionnaire form, weighted 100%.

Candidates must achieve a passing score of 70% or higher on this examination to be added to the eligible list.

Eligibility and Vacancy Information:

Applicants who passed the assessment are placed on a list in the order of their score group for a period of twelve (12) months. Applications will be processed as they are received and added to the list accordingly. We will use this list to fill vacancies in LA Health Services as they occur.

Individuals placed on the eligible list are not allowed to participate in this examination for twelve (12) months following the date of being added to the list. 

Applicants who did not meet the requirements may reapply after 30 days of their most recent application if the exam is still open for filing.

Available shifts:

Appointees may be required to work any shift and at any facility, including evenings, nights, weekends and holidays.

Application and filing information:

We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website can also serve to get application status updates.

Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.

We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification.

We will send notifications to the email address provided on the application, it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into governmentjobs.com and checking the profile inbox. It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail.

• [email protected] 
• [email protected]
• [email protected]

Social Security Number:

Federal law requires that all employed persons have a Social Security Number, include yours when applying.

Computer and Internet Access at Public Libraries:

For applicants who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Please refer to their website for updated information https://lacountylibrary.org/library-locator

No Sharing of User ID, E-mail, and Password:

Applicants will need to file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

Anti-racism, Diversity, and Inclusion (ARDI):

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices

DEPARTMENT CONTACT:
Bryan Reza, Exam Analyst
(213) 288 - 7000
[email protected]

California Relay Services Phone
(800) 735 - 2922