About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers competitive pay commensurate with education and experience.  New hires are typically brought into the organization between $68,773 - $90,000/annually, based on experience and education.

 We also offer generous benefits for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service

• 457B Retirement Plan

• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year

• Competitive medical, dental and vision plans effective within 1 month of start date

Location & Schedule

This position requires working on-site five days per week at the Wellington E. Webb Municipal Building, 201 W. Colfax Ave., Denver, CO 80202. The regular schedule is a 40-hour work week, Monday through Friday.

Who We Are & What You’ll Do

The Department of Transportation and Infrastructure (DOTI), through its employees, enhances the quality of life in Denver by efficiently delivering effective, high quality, safe and equitable public infrastructure, and services.

For more information, please visit the DOTI website.

DOTI’s Commitment to Equity:

• DOTI is committed to providing attention and resources to the areas, assets, and people of the city with the greatest need through equitable contracting, equitable investments, and equitable workforce development.

• DOTI’s culture revolves around four key principles: (1) Invest in Our People, (2) Operate with Discipline, (3) Use Data to Drive Decisions, and (4) Deliver Results.

Right of Way Enforcement (ROWE) is a division within DOTI that provides enforcement services primarily within the public right-of-way, with a strong focus on parking and mobility. ROWE’s services include parking enforcement, street sweeping support, vehicle booting, ADA and bike lane safety enforcement, permitted special event enforcement, encroachment enforcement, and customer request management. In 2026, ROWE also launched a new Parking Citation Administrative Review Program. The division coordinates closely with other DOTI teams, City departments with enforcement authority, and Denver County Courts to support parking-related actions and ensure consistent, effective enforcement.

Through this work, ROWE helps promote mobility, safety, accessibility, and economic vitality throughout the City and County of Denver.

DOTI is seeking a highly qualified and motivated leader to serve as Operational Supervisor II. As an Operational Supervisor II, you will provide leadership and oversight for multiple teams responsible for parking and speeding enforcement operations. You will provide oversight of Right of Way Enforcement programs such as dispatch, vehicle boot, encroachment/encumbrance enforcement and first level dispute review.  You will supervise three first level leaders and ensure activities are carried out consistently, efficiently, safely, and in accordance with applicable laws, policies, and departmental standards.

Specifically, you will:

• Provide strategic oversight and direction for multiple programs, establishing priorities, goals, performance expectations, and operational plans that support departmental objectives.

• Lead, coach, and develop first level supervisors by providing guidance, setting expectations, evaluating performance, and supporting their ability to effectively manage and develop their teams.

• Evaluate operational performance and identify opportunities for improvement, using data, trends, and employee and customer feedback to improve efficiency, consistency, and quality of service.

• Develop and implement operational policies, procedures, and practices to ensure compliance with applicable laws, regulations, and departmental requirements while improving workflow and service delivery.

• Oversee staffing and workforce planning, including determining staffing needs, scheduling requirements, recruitment, selection, training, and employee development to ensure adequate operational coverage.

• Build effective relationships with internal and external stakeholders and resolve complex or escalated operational and customer concerns through collaboration, communication, and sound judgment.

• Oversee employee performance and employee relations matters, ensuring performance expectations are communicated and addressed consistently and that disciplinary and grievance processes are handled appropriately.

• Assist with budget and resource management for assigned operations, ensuring staff, equipment, technology, and financial resources are effectively allocated to meet operational priorities.

• Lead and support special projects and cross-functional initiatives that improve enforcement operations, technology, processes, and the customer experience.

• Ensure safe, effective, and efficient operations by monitoring service delivery, addressing operational risks and deficiencies, and holding supervisors accountable for achieving established standards.

What You’ll Bring

We are looking for a strong, engaged leader who can operate through discipline, establish clear expectations, hold the team accountable to goals and standards.

Our ideal candidate has some or all the following experience, skills, and characteristic:

• Previous experience in a parking enforcement/management setting.

• Experience with dispatch operations to include call taking, radio systems/protocols, data entry and management.

• Prior experience in working collaboratively with court personnel and procedures.

• Proven leadership capabilities and skillsets.

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Required Minimum Qualifications

• Education requirement: Bachelor's Degree in Business Administration, Public Administration, Sociology, Psychology, or a related field.

• Experience Requirement: Three (3) years of supervisory experience within an operational area.

• Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education.

• Additional appropriate education may be substituted for the minimum experience requirements.
  License/Certifications: Requires a valid Driver's License at the time of application.

• Licenses and certifications must be kept current as a condition of employment.

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To be considered for this position, you must include the following on your job application (upload the attachment(s) to the Resume/CV section on the My Experience tab):

• Cover Letter

• Resume

Application Deadline

This position is expected to stay open until Wednesday, September 72, 2026. Please submit your application as soon as possible and no later than September 2nd at 11:59 PM to ensure consideration.

About Everything Else

Job Profile

CA2314 Operational Supervisor II

To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Unlimited

Position Salary Range

$68,773.00 - $113,476.00

Target Pay

$68,773 - $90,000/annually, based on experience and education

Agency

Dept of Transportation & Infrastructure

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. 

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact [email protected] with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.