System Chief Digital & Technology Officer

Department/Unit:

Information Systems & Services

Work Shift:

Day (United States of America)

Salary Range:

$0.00 - $0.00

Albany Med Health System
Executive Vice President & Chief Digital Officer (CDO)
Digital Strategy, Technology, Data & AI Transformation
Reports to: President & Chief Executive Officer
Location: Albany, NY (system-wide responsibilities)


Albany Med Health System (AMHS) is executing First Choice 2030, a bold, multi-year transformation agenda designed to position AMHS as the region’s trusted, connected, and transformative academic health system.


AMHS Vision

Albany Med Health System will be the region’s trusted, connected, and transformative academic health system—advancing the health and well-being of every community we serve.

We will unite exceptional care, discovery, and education to deliver the highest quality outcomes, expand equitable access, and shape the next generation of healthcare professionals.

Through collaboration, innovation, and compassion, AMHS will set the standard for value-based, patient-centered care and serve as a catalyst for health, hope, and opportunity across Upstate New York.

AMHS will be the first choice for patients seeking exceptional care, for providers pursuing the most rewarding careers, for partners driving the most advanced innovation, for students aspiring to the best education, and for supporters seeking the greatest impact.

The AMHS mission is to provide compassionate, high-quality care; advance medical discovery and education; and improve the health of the communities we serve.

To realize this vision, AMHS must integrate its academic medical center, community hospitals, physician enterprise, digital platforms, and research infrastructure into a unified, high-performing system defined by clinical excellence, operational discipline, data-driven decision-making, and innovation.

Digital capability is no longer a support function. It is a strategic accelerator of performance, quality, access, academic excellence, and financial sustainability.

The Executive Vice President & Chief Digital Officer will serve as one of the principal architects of this transformation.

Key Responsibilities

Enterprise Digital Strategy & Transformation

• Develop and execute a comprehensive enterprise digital strategy aligned with First Choice 2030 and system-wide transformation priorities.

• Translate enterprise strategy into a sequenced digital roadmap spanning infrastructure modernization, interoperability, analytics, AI, automation, and patient engagement technologies.

• Ensure alignment of digital investments with clinical, operational, financial, and academic priorities.

• Serve as a strategic advisor to the CEO and Board on digital transformation, cybersecurity risk, AI governance, and technology-enabled competitive positioning.

Clinical & Operational Digital Enablement

• Partner with the Chief Clinical Officer and Chief Quality Officer to deploy digital tools that improve quality, safety, throughput, documentation integrity, care coordination, and clinical performance.

• Optimize electronic health record (EHR) platforms, clinical decision support systems, and interoperability across inpatient, ambulatory, virtual, and post-acute settings.

• Support value-based care initiatives through advanced analytics, risk stratification, predictive modeling, and population health platforms.

• Enable operational excellence through automation, AI-enabled workflows, robotics process automation (RPA), and productivity analytics.

Data, Analytics & Artificial Intelligence

• Establish a unified enterprise data architecture and governance framework.

• Develop advanced analytics capabilities that provide real-time, actionable insights across quality, access, growth, financial performance, workforce, and research domains.

• Lead responsible deployment of artificial intelligence and machine learning applications across clinical, operational, academic, and research functions.

• Ensure AI governance structures address safety, ethics, bias mitigation, regulatory compliance, and transparency.

• Build a scalable analytics infrastructure to support risk-based contracting, financial modeling, performance dashboards, and enterprise decision-making.

Cybersecurity & Infrastructure

• Ensure robust cybersecurity posture aligned with healthcare regulatory requirements and best practices.

• Oversee enterprise technology infrastructure including networks, cloud strategy, end-user computing, telecommunications, and disaster recovery.

• Develop and maintain business continuity and cybersecurity response frameworks.

• Ensure compliance with HIPAA, CMS, DNV, and other applicable federal and state standards.

Digital Patient & Consumer Experience

• Advance digital front door strategies including patient portals, mobile platforms, telehealth, remote monitoring, and consumer access tools.

• Improve access, scheduling, digital registration, and payment platforms to enhance patient convenience and satisfaction.

• Leverage digital tools to support health equity, community engagement, and improved care navigation.

 

Academic & Research Digital Enablement

• Partner with Albany Medical College leadership to modernize research informatics, clinical trials infrastructure, data sharing, and AI-enabled discovery platforms.

• Support digital education platforms and simulation technologies to advance academic excellence.

• Facilitate secure research data integration while maintaining compliance and cybersecurity standards.

 

Financial Stewardship & Capital Planning

• Evaluate and prioritize digital capital investments with clear ROI frameworks and performance metrics.

• Oversee IT and digital operating budgets with disciplined financial stewardship.

• Align technology investments with long-term capital strategy and enterprise financial sustainability goals.

 

Organizational Leadership & Culture

• Lead and develop a high-performing digital and IT organization with enterprise mindset and execution discipline.

• Establish governance structures that balance enterprise standardization with local operational flexibility.

• Promote a culture of innovation, accountability, cybersecurity awareness, and continuous improvement.

• Collaborate closely with Human Resources to build digital talent pipelines, succession planning, and workforce capability maturity.

• Represent AMHS in regional and national digital health forums, partnerships, and innovation ecosystems.

Qualifications & Experience

Required:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Healthcare Administration, Business, or related field.

• Master’s degree (MBA, MHA, MS, or equivalent) strongly preferred.

• Minimum of 15 years of progressive leadership experience in digital strategy, healthcare IT, data analytics, or technology transformation within a complex, multi-entity organization.

• At least 7–10 years in senior or executive leadership roles within an academic medical center, integrated delivery system, or large healthcare organization.

• Demonstrated success leading enterprise-wide digital transformation initiatives, including EHR optimization, analytics modernization, and cybersecurity advancement.

• Experience aligning digital strategy with value-based care, clinical integration, operational excellence, and financial performance.

• Strong financial acumen including capital planning, budgeting, and ROI analysis.

• Experience presenting digital strategy and cybersecurity risk to boards and executive leadership teams.

Preferred:

• Experience leading AI governance and enterprise analytics platforms in healthcare environments.

• Experience in academic medicine, research informatics, or clinical trials digital infrastructure.

• Demonstrated ability to scale digital platforms across multi-hospital or system integrations.

• Exposure to venture, innovation partnerships, or technology ecosystem collaboration.

Leadership Attributes

• Enterprise thinker with strong systems perspective and ability to integrate academic and community environments into a unified digital strategy.

• Disciplined, execution-oriented leader capable of translating digital vision into measurable operational and financial results.

• Strategic yet pragmatic — balances innovation with risk management and financial discipline.

• High integrity, credibility, and professional presence with physicians, executives, academic leaders, and governance bodies.

• Collaborative leadership style with the ability to influence across a federated system.

• Courage to modernize legacy systems and address technical debt while maintaining operational stability.

• Comfort operating in complexity, ambiguity, and large-scale transformation environments.

• Strong analytical, communication, facilitation, and organizational design skills.

• Action- and results-oriented, with a demonstrated commitment to excellence, cybersecurity, innovation, and performance improvement.

Thank you for your interest in Albany Med Health System!​

Albany Med Health System is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.