Regional Sales Support

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Play a vital role in enabling sustainable, global supply chains with Global Forwarding, Australia and New Zealand. With ongoing job security, enjoy working in a stable and safe environment, where we can be curious and inspired to try new things as we put customers at the centre of everything we do.  As a recognised global brand with long-term success, we’re passionate about progress. That means adapting to change and transforming how our customers experience world-class freight forwarding solutions. In an open and inclusive culture, we share our ideas with approachable leaders who clearly communicate our ambitions. Our contribution is recognised with flexibility for balance and opportunities to learn, grow and progress. And we’re always looking out for each other’s wellbeing. We take pride in rising to any challenge to deliver what matters. Like thriving on diverse, challenging, even unordinary projects, while being supported by friendly and positive teamwork.

Toll Global Forwarding delivers cargo across our global network via road, rail, sea, and air. From loose cartons for consolidation and palletised cargo to moving dangerous goods and bulk commodities, we have the experience, the infrastructure, and the global network to get freight moving – across towns, across countries and across continents.

About the Role

At Toll Global Forwarding, we are looking for a proactive and detail-oriented Regional Sales Support professional to provide critical commercial and administrative support to our regional sales team. This role plays an important part in driving revenue growth and customer retention by supporting quotations, tenders, CRM management, reporting, customer onboarding and cross-functional collaboration across freight forwarding operations.

A day in the life of a Regional Sales Support at Toll Group

• Prepare and coordinate customer quotations, RFQs and small tenders.
• Support sales teams with presentations, proposals and customer materials.
• Manage follow-ups on opportunities, customer enquiries and sales leads.
• Maintain CRM accuracy, pipeline reporting and sales compliance.
• Coordinate regional tender submissions and pricing activities with internal stakeholders.
• Partner with Operations, Customer Service, Finance and Marketing teams to deliver outstanding customer outcomes.

Qualifications

• Experience in freight forwarding, logistics or sales support.
• Understanding of air and ocean freight operations and pricing.
• Experience using CRM platforms such as Salesforce or CargoWise.
• Strong communication and stakeholder engagement skills.
• Well-developed analytical and reporting capabilities.
• Advanced proficiency in Microsoft Excel and PowerPoint.

Skills & Experience

• Strong attention to detail and a commitment to data accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience preparing quotations, tenders and sales documentation.
• Confidence interpreting data and generating meaningful reports.
• Collaborative approach with the ability to work across multiple business functions.
• Customer-focused mindset with strong problem-solving skills.

What moves you?
 

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. 

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in New Zealand and be prepared to undertake pre-employment checks including a criminal history check and medical.