Associate Director, eCOA Technologies

Associate Director, eCOA Technologies

Job Overview

The Associate Director, eCOA Project Management is responsible for leading complex eCOA programs, ensuring successful delivery across scope, timeline, and quality expectations. This role combines hands-on project leadership, people management, and process improvement, with accountability for both project execution and team performance.

You will oversee project managers, support escalations, contribute to account leadership activities, and drive operational excellence across the portfolio. The role is remote within the EU. There may be occasional travel.

Key Responsibilities

• Define and validate project/program scope, timelines, and success metrics for complex eCOA implementations
• Lead end-to-end project delivery, including scope, schedule, cost, and quality management
• Identify risks and develop mitigation strategies; track and report portfolio performance
• Manage and mentor a team of project managers (up to 10 direct reports)
• Conduct regular one-on-ones, manage performance, and support career development of team members
• Act as first point of escalation for project and team-related issues
• Support account leadership and client deliverables as needed
• Partner with stakeholders to ensure alignment on project goals and outcomes
• Lead or contribute to process improvement initiatives and SOP development
• Drive change management, including training coordination and onboarding of new team members
• Deliver presentations and communicate project updates to leadership and cross-functional teams

Qualifications

• Bachelor’s degree in Computer Science, Life Sciences, or a related field (or equivalent experience)
• Approximately 5+ years of direct people management experience preferred
• Strong project management experience in clinical technology or eCOA (preferred but not required if project management expertise is strong)
• Demonstrated experience managing complex programs and cross-functional teams
• Excellent communication and presentation skills (including PowerPoint, Teams, and stakeholder engagement)
• Ability to manage multiple priorities in a fast-paced, evolving environment

Nice to Have

• Familiarity with IRT or eConsent platforms

This role is not eligible for UK visa sponsorship.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.