Lab QC Supervisor

At Lhoist North America, our core values of Respect, Courage, and Integrity are more than words. We respect people, encourage courageous innovation, and uphold integrity in everything we do. If these principles resonate with you, you may find your next great opportunity with us.

We believe our people make the difference. That’s why we invest in talent by offering meaningful opportunities to grow your skills, expand your knowledge, and pursue your interests. Our work environment prioritizes safety, fosters collaboration across teams, and embraces inclusion. Here, you’ll be challenged to grow, and you’ll be supported throughout your career journey. Join us and help shape the future of Lhoist North America.

RESPONSIBILITIES & EXPECTATIONS:

Supervision of Quality Department/Laboratory

• Direct supervision and direction of laboratory staff in daily workload and task assignment.
• Ensure work schedules and time keeping is accurately maintained.
• Supervise projects and special analysis as assigned.
• Conduct preventive maintenance, repairs, and calibrations on laboratory equipment as required

Quality Control Testing

• Maintain and oversee system to accurately sample, measure and document chemical and physical properties on all types of raw in-process and finished products following established laboratory guidelines.
• Effectively communicate analysis results. Interpretation of what is normal and acceptable product quality; recognizing when results deviate from these levels.
• Determine quality disposition of product as needed for out of spec and returned material
• Work with mining, production, and sales on quality issues.
• Responding to customer complaints concerning technical data

Training and Development

• Assist laboratory technicians in understanding test procedures, data entry and reporting requirements.
• Develop, train, and mentor laboratory technicians to improve competency, efficiency, and contributed value to LNA.
• Trains technicians (and others as required) on laboratory specific safety and health hazards and their mitigation (i.e. chemicals, acid/base reactivity, etc.)

Reports, Record Keeping and Compliance

• Maintaining accurate inventory of all operating supplies and consumables.
• Provide leadership in regard to compliance with company policies and standards on Safety, Health, and Environment.

Customer Interaction

• Communicate with customers in regard to product quality
• Issuing Certificate of Analysis as requested by customers in a timely fashion.

ISO 9001 Compliance

• Maintain and improve upon existing Quality Management System to ensure continued certification.
• Lead an effective internal audit program
• Participate in internal contract reviews as the facilities’ designated Quality Representative
• Participate in management review activities, ensuring proper documentation is maintained per the requirements of the standard.
• Maintain an effective document control program

Chemical Safety Reporting (Safety Data Sheets)

• Maintain the system for chemical safety communications for the facility
• Lead internal audits to ensure continued compliance

Perform other duties as assigned.

ATTRIBUTES:

• Good leader or supervisor experience is highly desired.
• Must be capable of working any shift, on-call, overtime, or seven days a week, rotating shifts, if required.
• Leadership: a demonstrated ability to lead people and get results through others.
• Must be able to improve working conditions (safety, quality, productivity, cost) and increase subordinates’ skills and capabilities
• Must improve and maintain a system of quality control, standard operating procedure, safety, and performance management
• Working knowledge of the ISO 9001 Quality Management System and its’ requirements.
• Must serve as designated management rep for ISO registered system.  This includes maintaining internal audit schedules and maintaining list of certified auditors.
• Serve as lead for ISO internal audits and train (or approve training) for internal auditors
• Scheduling and facilitation of Management Reviews
• Maintaining Document Control System
• General ISO system registration requirement coordination
• Ability to plan and direct the work of laboratory personnel and to train and develop an effective workforce and administrate corrective action is a plus
• Self-starter with the ability to multi-task and meeting all required deadlines, with excellent verbal and written communication skills.
• Good analytical and problem-solving skills including the application of basic statistical methods
• Good public speaking skills.
• Good team building and people skills
• Good time management and organizational skills
• Capable to work in a dynamic workplace
• Lab instruments maintenance knowledge
• Ability to prioritize and manage multiple tasks/projects and meeting all required deadlines.
• Strong sense of urgency in meeting customer needs. 
• Good understanding of environmental, safety and the desire to following all established procedures are required.
• Must have good working knowledge of Microsoft Excel, Word and PowerPoint. Previous SAP knowledge is a plus. 

PHYSICAL DEMANDS INCLUDE, BUT ARE NOT LIMITED TO:

• Tolerate working outside in severe weather conditions as well as exposure to industrial high temperature, noise and dust.
• Access all areas within a site which could include heights of 120 feet, confined spaces, climbing ladders or stairs, and accessing tunnels.
• Will be working in both a lab environment and in a mining process environment.
• The employee will be exposed to the following working conditions:  Extreme Heat and Cold, Noise, Vibration, Oils, and Atmospheric Conditions such as Dust, Fumes, and Metallic Particles.
• The employee will be required to perform the following actions (from time to time): Standing, walking, balancing, stooping, kneeling, reaching, talking, seeing, hearing and sitting.
• Able to lift/carry up to 50 pounds.  

REQUIRED EDUCATION:

• High School Diploma or GED. AA degree in Chemistry, Physical Sciences, Mathematics, Engineering or technical related field or equivalent work experience in the field is desired.

PREFERRED EDUCATION:

• BS Degree in Chemistry, Physical Sciences, Mathematics, Engineering or related field.

REQUIRED WORK EXPERIENCE:

• Minimum of 2-5 years of previous project leader or supervisory-quality or laboratory experience in a heavy fast paced manufacturing, construction, and/or mining/mineral processing environment is required.   

PREFERRED EXPERIENCE:

• Previous Leadperson, Team Lead, Operator, Sr. QC Technician experience. Previous mining/mineral processing experience with a good understanding of quality processes or similar manufacturing operation is a plus.

Lhoist North America is proud to offer a highly competitive compensation package designed to support your well-being and future.

Our benefits include comprehensive medical, dental, vision, life, and disability insurance, along with paid vacation and sick time. We also offer an attractive 401(k) Retirement Savings Plan with a generous Employer Match as well as a Supplemental Contribution based on your Years of Service to help you plan confidently for the future. We recognize that growth doesn’t stop at the workplace. That’s why we provide educational assistance to encourage continued learning and professional development, empowering our employees to reach their full potential.

At Lhoist North America, your success is our investment.

Lhoist North America is proud to be an Equal Opportunity Employer.

We are committed to fostering a workplace that values inclusion, respect, and diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We believe that a diverse and inclusive environment strengthens our teams and drives innovation. That’s why we encourage individuals from all backgrounds to apply and strive to ensure every employee feels respected, supported, and empowered to succeed.

At Lhoist North America, inclusion isn’t just a policy, it’s a core part of who we are.

If you need assistance completing the application process, please contact [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.