- Location
- Sea Containers London, United Kingdom
- Type
- Full-time
- Department
- Administration
- Closing date
- Today
- Source
- Workday
Description
A lifestyle Hotel based on London’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it's your London anchor on the River Thames.
- Providing a visible and professional security presence within our bars and guest areas
- Welcoming guests and maintaining a friendly, approachable manner
- Monitoring guest behaviour and identifying potential issues before they escalate
- Managing entry and ensuring our admission policies are consistently followed
- Supporting the team with crowd management during busy periods and events
- Responding calmly and professionally to incidents, disputes or challenging situations
- Working closely with the Bar, Front Office and wider hotel teams
- Carrying out regular checks of designated areas
- Following hotel security procedures and accurately reporting incidents
- Supporting the safety and wellbeing of guests and colleagues at all times
- SIA Door Supervisor licensed
- Confident, professional and approachable
- Calm under pressure with excellent situational awareness
- Comfortable dealing with challenging situations diplomatically
- A strong communicator and team player
- Reliable, punctual and able to work late-night and weekend shifts
- Guest-focused, with a genuine understanding of hospitality
- Previous experience in hotel, bar or nightlife security is desirable
At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
Guest experience including dinner and drinks
6 complimentary nights a year at any Lore Group hotel
Lore Group Employee & Immediate Family Rates
Lore Group Friend and Family Rates
50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
50% discount in Lore Group restaurants and bars
Discounts in our spa and cinema
Contribution towards Health - Cash Plan
2 days paid volunteering leave per year
Life Assurance
Length of service incentives (additional holiday)
Bespoke training programmes
Free meals on duty
Incentives such as Ride-to-Work and season ticket loan
Quarterly employee award ceremony and company staff parties
Employee assistance programme
Location: London