QA Manual (in financial services)

Skills & Experience:

• Analyze and review business requirements, functional specifications, and technical design documentation, providing clear and timely feedback from a QA perspective.
• Develop, maintain, and execute comprehensive test plans, test scenarios, and test cases aligned with business and technical requirements.
• Perform various types of testing, including functional, regression, integration, and User Acceptance Testing (UAT).
• Design and execute end-to-end (E2E) test scenarios covering complete user journeys and critical business flows.
• Test and validate financial and fintech workflows, including payments, deposits and withdrawals, transaction history, fees and commissions, refunds, reversals, and transaction status changes, as applicable to the product.
• Verify the accuracy, integrity, and consistency of financial data across application interfaces, APIs, integrations, reports, and downstream systems, where applicable.
• Design and execute positive, negative, boundary, and exception-based test scenarios to ensure robust product behavior.
• Validate business rules and processing logic related to financial transactions and other critical business flows.
• Identify, document, prioritize, and track defects using appropriate defect management tools, such as Jira.
• Work closely with Developers, Business Analysts, Product Owners, and other stakeholders to ensure quality is considered throughout the Software Development Lifecycle (SDLC).
• Re-test resolved defects, validate bug fixes, and perform regression testing to ensure changes do not introduce new issues.
• Contribute to test planning, effort estimation, QA strategy, and overall quality planning activities.
• Ensure all QA deliverables are complete, accurate, and aligned with agreed project timelines and quality standards.
• Proactively identify potential quality risks, gaps in requirements, and areas requiring additional test coverage.

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
• Demonstrated experience in manual software testing within an Agile or similar software development environment.
• Strong understanding of software testing methodologies, QA processes, and the Software Development Lifecycle (SDLC).
• Hands-on experience testing financial, banking, payments, fintech, digital wallet, or other transaction-based applications; alternatively, strong practical knowledge of financial transaction flows.
• Solid understanding of end-to-end financial transaction lifecycles, including transaction initiation, processing, authorization, completion, failure, reversal, refund, and reconciliation scenarios.
• Strong analytical and problem-solving skills, with a detail-oriented approach to identifying inconsistencies and potential defects.