SENIOR DENTAL AIDE, DENTAL

The Senior Dental Aide supports the Head, Dental in supervising daily operations and ensuring efficient, safe, and high-quality dental services. The role involves overseeing clinical activities, assisting in procedures, maintaining infection control standards, managing supplies, and mentoring junior staff to achieve optimal patient care and departmental performance.

 Main Responsibilities

• Prepare and assist patients for dental procedures, ensuring comfort, safety, and readiness for treatment according to standard protocols.

• Support and assist the dentist or specialist during restorative and surgical procedures, including chairside assistance, suctioning, and instrument handling.

• Prepare and manage dental materials, instruments, and equipment before and after each treatment, ensuring availability and proper sterilization.

• Supervise and guide Dental Aides in clinical duties, maintaining discipline, work quality, and adherence to infection control practices.

• Implement and monitor infection prevention and decontamination protocols, maintaining a clean and safe environment within the dental surgery.

• Perform and coordinate laboratory-related tasks such as making special trays, bite splints, and assisting in dental lab work when required.

• Manage and maintain dental records, treatment plans, insurance reports, and patient documentation in line with confidentiality and data protection policies.

• Provide and communicate pre- and post-operative instructions to patients, ensuring understanding and adherence to treatment plans.

• Assist and support dental consultants in ordering diagnostic tests such as X-rays through the KCIS system and preparing relevant reports.

• Monitor and replenish dental materials, consumables, and assets, ensuring proper stock levels and timely procurement.

• Liaise and coordinate with Biomedical Engineering, Procurement, and vendors for equipment maintenance, calibration, and servicing.

• Promote and maintain good interpersonal relationships with patients, colleagues, and stakeholders to ensure a positive working environment.

• Contribute and participate in departmental marketing efforts to attract new patients while maintaining excellent service for existing clients.

Additional Duties and Responsibilities 

• Perform any other responsibilities as assigned by immediate superior or hospital management 

Qualification
Education 

Minimum Requirement

• SPM (Sijil Pelajaran Malaysia) or equivalent.

 Experience

Minimum Requirement

• 1 year of experience in a similar work environment.
  

Preferred Qualifications and Experience

• Minimum 2-3 years of experience in a similar work environment, hospital, or clinical practice