Customer Service Centre Representative

Requisition ID: JR0001007

Status: Permanent Full-time Vacancy

Job Close Date: September 11, 2026

SGEU Level:6 $27.86 - $33.89

We are ISC, an industry leading employer with a global presence. We provide registry and information management services for public data and records to our customers. Our mission of putting the right information in the right hands, at the right time, means more than just using the right technology. Our people are what drives our innovation, growth, and well-being.

We are looking for a CSC Rep to help grow our business and contribute to our future.  

The CSC Rep primarily provides support for registry services including the Land Registry and Personal Property Registry (PPR) and Bank Act Security Registry (BASR). Reporting to Customer Service Centre Manager, other highlights include:

• Provides instruction to clients from corporations, the public, government officials, banks and professional groups such as Solicitors, Real Estate Representatives, etc. with regards to packet registrations/rejections, procedural inquiries, and registration questions.

• Ensures accurate and complete registration processing through review, examination, and research of packets/submissions.

• Performs accounting duties using the Client Account Management System daily, including financial and clerical transactions. 

What you’ll need:

• A two (2) year post-high school Diploma (or) equivalent training and/or experience, as well as experience in a front-line customer service environment.

• Knowledge of administrative office procedures and processes.

• Knowledge of MS Office products and applications.

• Knowledge of basic accounting theories and principles.

• Candidates with experience in a regulated, detail-orientated environment will be considered an asset.

What we offer: 
At ISC, we believe in progress with purpose and are proudly certified as a Great Place to Work. We’re committed to creating a supportive, inclusive, and engaging environment where people can thrive. Here’s what you can expect when you join our team: 

We believe in progress with purpose. 

• Innovative technology   

• A record of sustainable growth, 

• Investment in diversifying lines of business  

We support your growth. 

• Career development opportunities 

• Education support  

We care about people.  

• Competitive salary and benefits package  

• Hybrid work schedule 

• Recognition programs 

Help us put the right information in the right hands, at the right time. If this opportunity interests you, please apply by September 11, 2026.  We would like to thank all candidates for their interest, however, only those selected to continue in the recruitment process will be contacted.  If you are selected for an interview, please advise if you require any accommodations prior to the interview.

A little more about us:

ISC is a leading provider of registry and information management services for public data and records. Throughout our history, we've excelled at delivering value to government, to industry and to our community. We are the partner of choice for governments and private sector organizations seeking solutions across the information management spectrum.