- Location
- Madrid
- Department
- Finance
- Education
- Master
- Source
- Greenhouse
Description
Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
The Role
We are looking for an ERP Functional Support Specialist – Finance (Business Central) to support Finance users across a growing international organisation.
The role focuses on functional support for Microsoft Dynamics 365 Business Central, primarily across Finance processes including AP, AR, GL, Fixed Assets and taxes.
This is a functional rather than technical role. The successful candidate should first understand the business need and look for the right process, standard functionality or configuration before proposing technical solutions.
You will support an expanding multi-country Business Central environment, with a rollout planned across 50+ countries, and will have the opportunity to grow over time into a broader Functional Analyst role.
What You’ll Do
- Provide L1/L2 functional support to Business Central Finance users.
- Analyse user questions and incidents and identify whether issues relate to process, data, setup or system functionality.
- Guide users towards the correct use of Business Central and standard Finance processes.
- Support Finance areas including AP, AR, GL, Fixed Assets and taxes.
- Take ownership of support requests through resolution or appropriate escalation.
- Document solutions and contribute to self-service materials, knowledge bases, training documentation and support automation.
- Support user onboarding and training.
- Work with functional consultants and technical teams when deeper analysis or system changes are required.
- Support the continued rollout and adoption of Business Central across multiple countries.
- Identify recurring issues and opportunities to improve processes and user experience.
Who You Are
- Bachelor's or Master's degree in Business, Finance, Engineering, Information Systems or a related field.
- Around 2 years of relevant ERP, application support or functional consulting experience.
- Previous functional ERP support experience required. Hands-on experience with Microsoft Dynamics 365 Business Central or Dynamics NAV is strongly preferred.
- Good understanding of business processes; knowledge of Finance and accounting processes is highly desirable.
- Strong analytical and problem-solving skills.
- Service-oriented mindset and confidence working directly with end users.
- Ability to explain system functionality clearly and practically.
- English C1 or above is mandatory.
- Spanish is a strong plus.
- Comfortable working in a fast-paced, dynamic and international environment.
- Strong willingness to learn, take ownership and grow into broader functional responsibilities.
What we value
We are looking for someone who is curious, pragmatic and user-focused.
The right candidate asks:
“What is the user trying to achieve, and what is the simplest sustainable way to achieve it?”
rather than immediately looking for a technical workaround.
Why You’ll Love It Here
- Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
- Opportunity to have a real impact in a high-growth global category leader
- 40% discount on all Fever events and experiences
- Work in a location in the heart of Madrid, with possible travel across our markets
- Home office friendly
- Responsibility from day one and professional and personal growth
- Great work environment with a young, international team of talented people to work with!
- Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.
- English Lessons and Gympass
- Possibility to receive in advance part of your salary by Payflow
- We have free snacks, drinks and fruit at the office!
#LI-hybrid #LI-fulltime
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
