Parking Enforcement Patroller - Ottawa Civic Hospital Campus

Application Deadline: 9 September 2026

Department: Operations - Field(OPS001)

Employment Type: Full Time

Location: I11-195_1053 Carling Avenue

Reporting To: Site Manager

Compensation: $20.00 - $23.00 / hour

Description

Key Responsibilities

• Patrol assigned parking areas on foot to monitor for violations. 
• Issue warning tickets or citations for violations including improper parking, expired meters, and unauthorized use of designated spaces. 
• Identify vehicles subject to towing and report accordingly. 
• Accurately document violations including time, date, location, and vehicle information. 
• Maintain real-time logs and reports of enforcement activity. 
• Inspect assigned areas for safety hazards, cleanliness, and compliance with site standards. 
• Report malfunctioning equipment, signage issues, or property damage. 
• Monitor pedestrian areas to ensure safe vehicle-pedestrian interaction. 
• Act as a visible, approachable presence for customer questions and support. 
• Assist customers with parking-related inquiries in a professional and respectful manner. 
• Escalate complex or confrontational situations to supervisors. 
• Immediately report accidents, incidents, or unsafe conditions. 
• Maintain consistent communication with Operations Manager or Shift Supervisor. 
• Follow all safety protocols and site procedures. 

Skills, Knowledge and Expertise

• bility to operate a vehicle safely in parking environments 
• Strong attention to detail and observation skills 
• Ability to work independently across large areas 
• Excellent customer service and communication skills  
• Strong communication and conflict-resolution skills 

• Must be at least 18 years of age 
• Must successfully pass a background check, in accordance with company policy and applicable laws 
• Must be authorized to work in the Canada and able to provide documentation verifying eligibility, as required by law 

• Ability to sit and operate a vehicle (car or golf cart) for extended periods of time 
• Ability to enter and exit a vehicle frequently throughout the shift 
• Ability to walk and stand intermittently to inspect vehicles and issue citations 
• Ability to bend, reach, and stoop when placing citations or inspecting areas 
• Ability to work outdoors in varying weather conditions, including heat, rain, humidity, and sun exposure 
• Ability to visually assess surroundings, read license plates, and identify violations at a distance 
• Ability to handle light equipment (citation devices, radios, handheld units) 
• Ability to maintain alertness and awareness while driving and monitoring surroundings 

• Combination of driving and outdoor work 
• Exposure to various weather conditions 
• Covers larger or multiple parking areas throughout shift  

Benefits

• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family. 
• Life and AD&D:  Basic Life and Accidental Death Insurance to secure your future with essential protection for you and additional options for your loved ones. 
• Short-Term Disability (STD): Income protection when you need time to recover. 
• Long-Term Disability (LTD): Available based on employee group, offering extended support when life takes a turn. 
• Employee Assistance Program (EAP): Confidential support for mental health, financial, legal advice, and more for everyone in your home 
• Registered Retirement Savings Plan (RRSP): Build your future with employer-supported retirement savings (based on employee group). 
• Paid Vacation: Enjoy well-deserved time off to relax, travel, or spend time with family. 

• If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).