Gestionnaire recouvrement

At Ayvens, progress starts with you.

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

• Prend en charge un portefeuille clients, en assure l’analyse du compte d’un point de vue comptable, le suivi des créances, et met en œuvre les procédures les plus adaptées pour recouvrer les sommes impayées

• Prend contact avec les clients ou leurs représentants, de manière à les informer de leurs impayés, à écouter leurs doléances et à en obtenir le règlement le plus rapidement possible, dans un esprit de confiance, de courtoisie et de maîtrise personnelle 

• Informe les interlocuteurs internes intéressés au suivi clients (commerciaux, assurance, qualité, …) et obtenir de leur part une information adaptée au recouvrement des créances, en particulier dans la gestion des litiges ou des sinistres 

• Prépare les documents nécessaires au traitement des dossiers clients par le contentieux si le recouvrement amiable n'était pas rendu possible par l'attitude des clients 

• Assure la surveillance des évènements liés aux procédures collectives de nos clients sains

Why Ayvens?  

With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.