Product Specialist

Job Description:

The Product Specialist position at Magnaflux leverages a deep understanding of customer needs, product and application expertise, excellent communication skills, and data proficiency to support product development activities and decisions that maintain Magnaflux’s position in the market as a premium supplier of NDT solutions.  

The Product Specialist's primary responsibilities include working closely with the responsible Product Manager(s) and cross-functional teams throughout product development and annual pricing processes and providing data-driven recommendations to inform decisions by the Product Manager(s) for the defined product lines.  This is achieved through an understanding of Magnaflux’s product lines, customers, and applications, gained through personal NDT experience, knowledge of internal processes and tools, and the analysis of data and trends.  The Product Specialist is also responsible for providing regular communication and support to Magnaflux Product Management, Sales, Marketing, customers, and distributors. 

Essential Job Responsibilities:

·       Support the Product Manager(s) with data analysis and recommendations to manage the entire life cycle of the defined product line within the business, from strategic planning, product definition, tactical launch activities, and end of life.

·       Operate as an internal voice of our customer across development teams (primarily R&D, Operations, and Marketing) through an understanding of market requirements, product definition, and launch activities.

·       Execute product management responsibilities on projects related to updates and changes to existing products, such as new packaging, label updates, and supply chain/sourcing changes.

·       Assist in performing market research and customer insights to monitor and understand trends, pricing, competitors, and safety regulations to identify growth and new product opportunities.

·       Manage Salesforce, Power BI, and Excel-based data for the Product Management team.

·       Provide annual pricing support through pricing spreadsheet management, ensuring accurate data integration and extraction from CRM and ERP systems.

·       Support Product Manager(s) with data analysis to make decisions about pricing and individual customer contracts based on the latest costs and margins.

·       Support sales and marketing teams with technical expertise and tools to meet business objectives.

·       Assist Customer Service and Sales teams with technical and customer support.

·       Interface with internal departments, including R&D, operations, engineering, sales, marketing, and support teams, to ensure stage gate project goals are achieved.

·       Leverage aspects of the ITW Business Model – 80/20, USa, PLS, and cost savings – in all aspects of product management and data analysis.

·       Additional duties and tasks as assigned.

Knowledge, Skills, & Abilities:

·       Must possess excellent communication, interpersonal, and leadership skills.

·       The ability and willingness to analyze data and recommend decisions for approval by the responsible Product Manager.

·       Must have a basic understanding and appreciation for chemicals and/or engineered equipment.

• Requires a bachelor’s degree in a related science, technical, or engineering field, plus 1–2 years of experience in R&D, marketing, product management, engineering, or sales within a manufacturing or industrial environment. An advanced technical or business degree is a plus.

·       Must have a passion for technology and innovation. Experience with the stage-gate process, competitive analysis, market research, and/or trend analysis is an advantage.

·       Strong attention to detail and organizational skills with the ability to manage multiple priorities independently.

·       Basic financial acumen is an advantage (revenue, margin, cost analysis, pricing & discounts).

·       Proficient in MS Office Word, Excel, and PowerPoint, particularly when it comes to data analysis, visualization, and communication. Experience with Salesforce and Power BI or a similar visualization tool is an advantage.

Working Conditions:

·       Daily interactions with a dynamic, enthusiastic, and diverse Divisional Product Team. 

·       Traditional office environment. 

Ability to travel up to 10% required both domestically and internationally.  Additional travel may be required depending on product lifecycle and business requirements.

Compensation Information:

Base Salary- $ 80,000

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.