Billing Manager

The Billing Manager will oversee and supervise the Information Technology Billing Operations processes and billing team by following the corporate billing operations policies and procedures to ensure timeliness & accuracy of processes and consistent results. This individual will adhere to a quality plan to continuously ensure we are performing the billing operations process optimally.

 

Key Responsibilities:
• Supervise the billing operations process for weekly, monthly, quarterly, yearly customers, and special runs
• Adhere to process and system Requirements: in line with company revenue audit Requirements:
• Ensure policy and procedures are updated; review changes with direct manager and obtain approval before changes are implemented
• Supervise and work with billing team members to oversee the work tasks
• Effectively communicate billing process results, and process changes to upper management, branch personnel and customers
• Provide billing support for the branch offices by communicating in a courteous and effective manner and assisting branches with requests for information regarding their accounts; may include communication via telephone, fax and running reports or writing letters
• Provide team training to ensure consistent and accurate billing procedures and processes
• Obtain approval for oil/energy adjustments, and billing messages
• Organize and supervise the workflow of the billing team members
• Work with other departments to ensure all incremental & end of month reports are distributed to the appropriate members of management by the determined due date
• Ensure billing journal entries are posted by the predetermined date after billing in line with the monthly accounting closing calendar
• Work with the AR team & Collections team members on aging and customer late payment notices
• Work with accounting to ensure the posting and reconciling of deferred revenue, postal caps & related wire transfers; and audit trails
• Work closely with the IT Project Managers and Systems team to test new releases of the Tower System and enhancements
• Work with external vendors who process the company billing and payment data to ensure the timely, accurate, delivery of bills & payments in the most cost effective manner.
• Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors
• Perform other duties and responsibilities as required or requested by management

Knowledge, Skills, Abilities and Competencies:
• Four (4) year Bachelor’s degree in Accounting or Business and three (3) years billing experience as a supervisor or auditor
• (or) Two (2) year Associate’s degree with (5) years billing experience as supervisor or auditor with experience managing billing processes and implementing process changes
• Accounting background required
• Advanced Excel & Power Point skills; must be able to create pivot tables, v-lookup, and other advanced spreadsheet functions
• Demonstrate ability to effectively communicate with others verbally and in writing.
• Ability to work independently under little supervision
• General knowledge of Sarbanes Oxley and Private Corporate audit compliance as it pertains to billing
• Experience with enterprise billing systems within the waste industry is a plus
• Tower & JD Edwards System Experience is a plus
• Overtime required; especially during peak periods and monthly billing operations processing

Physical/Mental Demands:
• Ability to stand, sit, walk, use hands and fingers and talk.
• Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Working Conditions:
• Work in indoor office environment 90% of the time.
• Noise level is usually moderate.
• Work in front of computer terminal for majority of the day.
• Overtime required; especially during peak periods and monthly billing operations processing

 

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [email protected]

Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.