Business Office Representative

Inspire health. Serve with compassion. Be the difference.

Job Summary

Provides clerical and administrative support to assigned area. Provides direct customer service for the department.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose:  Inspire health.  Serve with compassion.  Be the difference.

• Initiates patient record.  Files all incoming documentation.  Responds promptly to requests for medical records. 

• Greets all patients and visitors.  Assists with patient registration.  Ensures all forms are completed by patient. 

• Maintains and updates the schedule for the area assigned.  Schedules patient appointments.  Completes the pre-authorization and/or pre-certification process prior to procedural appointments.

• Answers all incoming calls.  Directs callers to the appropriate person.  Relays messages timely.

• Enters, validates and reconciles charges daily for assigned area.   

• Orders, stocks and distributes supplies for assigned area.

• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

• Education - High School diploma or equivalent 

• Experience - Two (2) years in a clerical role. Healthcare setting experience preferred.

In Lieu Of

• NA

Required Certifications, Registrations, Licenses

• NA

Knowledge, Skills or Abilities

• Familiarity with basic medical terminology preferred

• Medical records experience preferred

• Knowledge of insurance guidelines (including Medicare) preferred

• Familiarity with coding (ICD-9 & CPT) preferred 

Work Shift

Day (United States of America)

Location

Home Health Roper MT

Facility

Home Health - Upstate

Department

Administrative and General

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.