- Location
- Jacksonville, Florida, United States · published
- Type
- Full-time
- Department
- Healthcare
- Source
- Workable
Description
Patient Accounts Representative | H2 Health
Location: 484 Riverside Ave, Jacksonville, FL 32202
At H2 Health, we understand that patient care goes beyond the clinic floor. Behind every successful therapy session is a dedicated administrative team ensuring every financial detail is handled with care and precision. As a Patient Accounts Representative, you’ll be a key player in supporting our mission to deliver seamless, patient-centered care.
Your Role:
As a Patient Accounts Representative, you’ll manage critical billing and reimbursement functions, serving as a vital link between patients, providers, and payers.
- Review and process claims for accuracy and completeness before submission
- Making collections calls and processing payment within the EMR
- Monitor accounts receivable, follow up on unpaid claims, and resolve denials
- Communicate with patients regarding their accounts, balances, and insurance benefits
- Work closely with clinical and administrative teams to ensure accurate documentation and billing compliance
- Maintain patient account records with integrity, confidentiality, and attention to detail
Benefits
Competitive hourly pay Full benefits: medical, dental, vision, and 401(k) with match PTO, paid holidays, and company-paid life insurance Growth opportunities in healthcare administration and operations Work-life balance with flexible scheduling options Supportive, clinician-led team culture Additional perks: parental leave, employee rewards, discounts, and recognition programs