Restaurant Manager

Description

About Westwood Country Club Westwood Country Club is a private member-owned Club just west of Tysons Corner, Virginia, in the beautiful town of Vienna. The Club offers a variety of full-service dining rooms including 6 distinct dining areas & 2 banquet spaces. The Club also has an 18-hole championship golf course, fitness center, indoor and outdoor racquets facility, an Olympic-sized swimming pool and throughout our expansive clubhouse. Westwood recently completed over 26-million-dollars in renovations and is on a substantial waitlist for members to join.

Brief Job Description

The Restaurant Manager will focus on the main level full-service dining rooms and will work closely with the AGM and Senior F&B Manager to ensure a quality dining experience for members and guests. The Restaurant Manager is a highly visible, “hands-on” manager who is expected to consistently engage with members and guests and lead/support the service team. This individual must be an exceptional communicator and have excellent personal interactive skills and maturity to instinctively know how to make members and guests feel welcome and comfortable. This individual will work closely with our Food & Beverage team including the Senior F&B Manager, Beverage Manager, and Food & Beverage Manager (lower level), to ensure seamless operation throughout all dining areas of the club.

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Key Responsibilities:

1. Manage day-to-day FOH food and beverage outlets on the upper club level to include 3 dining rooms (Family Casual, Adult Casual, Adult Pub)

2. Build on and develop a training program to build service levels.

3. Assist in developing the food and beverage department's yearly budget with the AGM, routinely review financial reports, and take corrective actions as needed.

4. Responsible for POS updates and menu programming.

5. Conduct pre-shift meetings with staff.

6. Conduct inventories of beverages, supplies, dinnerware, and glassware as needed.

7. Ensures that all food and beverage staff are presentable, well-groomed, and always in established uniforms.

8. Enforce all club rules and regulations.

9. Engage with and mentor team members to improve member service and experience

10. Assists with hiring, training, and scheduling FOH food and beverage staff.
 

Requirements

The ideal candidate will:

• Have a passion for F&B service and standards and establish a positive family-oriented culture.
• Have a thorough understanding and knowledge of wine and wine service.
• Be highly motivated and detail-oriented and possess a positive hospitality-oriented demeanor.
• Have a hands-on management style and is motivated by the success of his/her teammates.
• Keep up with F&B trends and understand balancing fine dining with upscale, relaxed service.
• Strong oral and written communication skills, a strong eye for detail, and the ability to hold teammates accountable.
• Ability to communicate with members and guests professionally.

Candidate Prerequisites

• 3+ years of supervisory or management experience in hospitality, restaurant, or customer service environments
• Strong leadership, communication, and organizational skills
• Excellent hospitality and member service mindset
• Ability to work effectively in a fast-paced environment
• Private club, resort, country club, or upscale hospitality experience preferred