Field Service Engineer – Semiconductor Equipment

Job Title: Field Service Engineer – Semiconductor Equipment
Location: Querétaro, Mexico – Field-Based
Type of Contract: Full-Time | Remote/Field-Based (EOR)
Salary Range: $4,000–$5,000 USD/month, depending on experience.

Our client is seeking a skilled Field Service Engineer with hands-on experience installing, calibrating, maintaining, and troubleshooting semiconductor equipment, particularly die sorting and chip attach machines. You will work primarily at customer sites in Querétaro, supporting equipment installation, process engineering, technical training, and ongoing maintenance. Your expertise will help ensure equipment reliability, optimal machine performance, and customer satisfaction.

Key Responsibilities

• Install and commission semiconductor equipment, including die sorting and chip attach machines, by interpreting technical drawings, electrical schematics, and engineering documentation.
• Assemble, position, align, level, and connect machine modules, components, wiring, and cables according to engineering specifications.
• Calibrate and configure machine components, including servo controller driver boards, Bachmann PLC modules, bondhead and flipper assemblies, and sensors.
• Configure PLC software and machine graphical user interfaces (GUI), and perform equipment testing to validate functionality and performance.
• Troubleshoot mechanical, electrical, electronic, software, and process-related issues, identify root causes, and implement corrective actions.
• Train customer engineering and technical personnel on equipment installation, operation, process development, and preventive maintenance procedures.
• Provide on-site and hotline technical support, assist with production process engineering as needed, maintain service documentation, and ensure compliance with established procedures and quality standards.

Must-Have Qualifications

• Bachelor's degree in Electronics Engineering, Electrical Engineering, Mechanical Engineering, or a related field; an associate degree in a relevant discipline is also acceptable. Equivalent foreign degrees are accepted.
• At least two years of relevant experience installing, maintaining, and troubleshooting semiconductor equipment, machinery, systems, and components.
• At least two years of experience supporting customer process engineering and working in a cleanroom environment.
• Hands-on experience calibrating semiconductor equipment components, including controller driver boards, PLC modules, and precision assembly modules.
• Experience configuring PLC software and machine graphical user interfaces (GUI) using computer-assisted engineering software.
• Experience with vision software used in semiconductor equipment.
• At least two years of experience training technical or engineering personnel on equipment installation, operation, and maintenance, and resolving customer equipment performance issues.

Preferred Qualifications

• Direct experience with die sorting, chip attach, bondhead, or flipper assembly equipment.
• Familiarity with Bachmann PLC systems, servo controllers, sensor calibration, and precision machine alignment.
• Strong customer-facing communication skills and the ability to work independently at customer facilities.
• Flexibility to travel locally to customer sites and provide field-based technical support as required.

Additional Requirements

• Candidates must currently reside in Querétaro, Mexico.
• This is a predominantly field-based position requiring regular on-site customer support.
• Employment will be managed through an Employer of Record (EOR) arrangement via Global Payroll.
• Compensation will be determined based on relevant experience and alignment with the client's budget.