Program Manager – Community Driven Programs - DPW-Environmental Services
Indianapolis & Marion County
·Yesterday
- Salary
- $64k+/yr
- Location
- City County Building, IN, IN
- Department
- Management
- Seniority
- Manager
- Closing date
- Today
- Source
- GovernmentJobs
Description
Agency Summary
The Indianapolis Department of Public Works (DPW) aims to improve residents' quality of life through bettering public spaces and infrastructure, and through providing excellent public services. With a focus on multi-modal connectivity, thriving green spaces, meaningful capital improvements, universal accessibility, and collaborative public and private partnerships, DPW builds and maintains public infrastructure and park land; manages solid waste collection; and keeps the City's entire vehicle fleet rolling. One of the largest city agencies, "Team DPW" commits itself to effective efficient customer service for residents and visitors to Indianapolis. The agency is able to do this by cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the constituents of Indianapolis and Marion County.
Job Summary
The Program Manager – Community Driven Programs provides strategic, operational, and administrative leadership to the Community Powered Infrastructure (CPI) & Vision Zero (VS) Programs and related strategic initiatives within the Department of Public Works (DPW). This position oversees, guides, and supports the Project Manager – Strategy & Technology and other assigned staff to ensure the successful development, coordination, execution, and evaluation of CPI and VZ rapid response project initiatives citywide. The Program Manager is responsible for shaping program vision, strengthening cross-departmental coordination, ensuring compliance with City priorities and policies, managing program-level budgets, establishing performance metrics, and maintaining strong partnerships with community organizations, businesses, public safety entities, and other stakeholders. This role ensures that CPI and VZ consistently deliver accessible, community-driven, safe, and innovative improvements across Indianapolis
Program Oversight & Strategic Leadership
- Provide overall direction, strategy, and leadership for the CPI &VZ Programs and associated initiatives.
- Develop long-term program goals, performance metrics, and continuous improvement systems.
- Evaluate program effectiveness, recommend enhancements, and ensure alignment with DPW’s strategic priorities.
- Coordinate program outcomes with senior leadership and contribute to broader departmental planning.
Staff & Project Oversight
- Directly supervise the Project Manager – Strategy & Technology and other assigned program staff.
- Establish clear expectations, deliverables, workflows, and escalation points for project-level execution.
- Provide coaching, decision support, and technical guidance to ensure consistent, high-quality project delivery.
- Review project plans, timelines, scopes, and budgets to ensure accuracy and feasibility at a program level.
Cross-Department & External Coordination
- Lead coordination between all DPW divisions, including operations, engineering, finance, legal, and communications.
- Serve as primary liaison for public safety partners, contracted vendors, community groups, educational institutions, and nonprofit partners engaged in CPI efforts.
- Build and maintain productive relationships with stakeholders to streamline project planning, resource allocation, and installation processes.
Operational Management & Process Development
- Develop and refine program policies, procedures, application standards, review processes, and documentation.
- Oversee CPI cost-share program operations, including application review protocols, pricing standards, procurement coordination, and compliance tracking.
- Ensure timely communication of program requirements, updates, and resources to internal and external partners.
Financial & Resource Management
- Manage program-level financial planning, including budget development, forecasting, cost-share structure, and reporting.
- Identify funding opportunities, grants, and partnerships to expand CPI & VZ impact and sustainability.
- Approve project budgets, financial transactions, and vendor invoices within delegated authority.
Community Engagement & Public Education
- Oversee development and dissemination of educational materials, public-facing guidance, and training resources related to CPI, and support Administrator - Vision Zero on similar duties.
- Represent DPW at community meetings, neighborhood associations, and citywide events.
- Ensure equitable access to program resources and responsiveness to community feedback.
Risk Management & Compliance
- Ensure all CPI, VZ and related projects comply with City policies, safety requirements, right-of-way standards, and ADA/design guidelines.
- Develop risk mitigation tools and emergency response protocols related to installations and community-led infrastructure improvements.
Bachelor’s degree in a related field with 3 years of relevant experience in public policy, infrastructure, project management, or communications/community engagement. Any combination of education and experience in related fields equal to seven (7) years is acceptable. Strong leadership and people-management skills with the ability to guide staff and influence stakeholders. Excellent communication skills, both written and verbal, with the ability to present complex information clearly. Proven ability to manage multiple projects and priorities under tight deadlines. Strong analytical, budgeting, and program evaluation skills. Ability to build consensus, negotiate solutions, and manage conflict constructively. Commitment to equity, accessibility, and inclusive community engagement.
If your qualifications meet the requirements of the posted position, your application will be referred to the hiring agency. Once the agency receives your application, all further communication during the interview and selection process will be handled directly BY THE AGENCY. It is IMPERATIVE that you record the contact information of the individual who is scheduling your interview. City-County HR will not have access to this information, is not involved in the interview or selection process, and can only confirm whether an application has been referred. After selection of the successful candidate, an official offer of employment will be made by HR.
Essential functions are regularly performed in an office setting without exposure to adverse environmental conditions.
Physical Conditions
- Sitting at a desk the majority of the day
- Some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10) pounds
- Tasks may involve extended periods of time at keyboard or workstation
- Tasks require the ability to perceive and hear sounds and see visual cues or signals
- Tasks require the ability to communicate orally