- Salary
- $70k – $90k
- Location
- Rockville, MD
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Government Telecom
- Seniority
- Lead
- Experience
- 5+ years
- Education
- Associate
- Source
- Lever
Description
About the Role
Turning Point Global Solutions is seeking an experienced Telecom Help Desk Lead to oversee a support team managing telecom orders and a Telecom Expense Management System (TEMS). The ideal candidate will lead a small support team, handle complex escalations, and report key performance metrics to management.
- Location: Hybrid (Rockville, Maryland)
- Employment Type: Full-Time
- Clearance: Ability to qualify for a Public Trust Clearance
Skills
ExcelServiceNowCompliance