Maintenance Supervisor

Description

Point Real Estate Management is seeking a motivated and experienced Maintenance Supervisor to join our team!  This full-time position partners closely with the Property Manager to oversee maintenance operations at a large apartment community in Waukesha, Wisconsin, ensuring the property is maintained to the highest standards of quality, safety, and resident satisfaction.

In this hands-on leadership role, you will supervise a team and perform a wide range of maintenance and repair activities throughout resident homes and community common areas, coordinate unit turns, and prepare vacant apartments for new residents. You will play a key role in preserving the property's appearance, functionality, and overall curb appeal while delivering exceptional service to residents. The ideal candidate is reliable, solution-oriented, and takes pride in leading by example while maintaining a well-operated and welcoming community.

Job duties include, but are not limited to:

Customer Service

• Service requests made by residents should be completed within 24 hours
• Assist in the distribution of flyers and other material

General Maintenance

• Replace filters and clean air conditioning vents as needed
• Maintain sprinkler systems
• Perform HVAC repairs as needed
• Perform light electrical repairs on items such as appliances, fixtures, switches, outlets, circuits, etc.
• Perform light plumbing work, such as clearing stoppages, replacing fittings, etc.
• Replace broken glass, tile, carpet, screens, garbage disposals, fixtures, appliances, blinds, locks, bulbs, etc.
• Paint, interior and exterior, when necessary.
• Perform carpentry work, such as fitting doors, freeing windows, replacing and building shelves, sanding and refinishing floors.
• Assist in custodial work, including sweeping, mopping, vacuuming, emptying trash, cleaning windows, etc. in common areas.
• Assist in grounds work when necessary, including picking up litter and “trashing out” vacancies.
• Maintain pool chemical levels and cleanliness.
• Repair concrete, masonry, roof, fencing, when required.
• Perform limited extermination services, when required.
• Be responsible for refurbishing of apartments prior to resident occupancy (Make Readies).
• Conduct exterior and interior preventive maintenance, as outlined by Property or Regional Manager.
• Periodically inspect all units, buildings, and common areas, performing repairs and janitorial assistance as needed.
• Assist in apartment move-in and move-out inspections.
• Have knowledge regarding water and gas meter cutoffs, all apartment and fixture cutoffs, and sewer cleanouts, and post map of same.
• Supervise sub-contractors working at the property.
• Immediately report to manager any dangerous conditions or issues of liability.

Recordkeeping & Supplies

• Keep accurate records regarding preventive maintenance, pool chemicals levels, work orders, apartment make-readies, inventories, and purchase orders.
• Perform scheduled maintenance on all equipment based on the manufacturer’s recommendations and operating manuals.
• Order supplies and communicate with vendors.
• Be responsible for stock control and utilization of maintenance materials.
• Make sure shops and storage areas and entrances are kept clean and locked, that adequate lighting and ventilation in those areas is maintained and hazardous materials are properly stored and labeled.

Personnel

• Train and supervise subordinate employees.
• Schedule subordinate maintenance personnel and work order requests; adhering to maintenance priorities.

On Call

• Handle “on call” duties whenever needed.
• Participate in standby emergency schedule for evening, weekend, and holiday coverage.
• Assist in preparing the property for various inspections.

Other duties as assigned by the supervisor.

Requirements

• Minimum 2 years of full-time experience in apartment maintenance or a trade that requires basic knowledge of electricity, plumbing, carpentry, painting and HVAC.
• EPA (refrigerant transition and recovery certification).
• Own basic set of hand tools.
• Valid driver’s license with good driving record and reliable transportation.
• Ability to perform work responsibilities at other locations and ability to travel, as needed
• Ability to work some weekends, as needed.

Educational Requirements

• High School diploma or GED
• Technical certification preferred

Perks & Benefits:

• Health, vision, and dental coverage starting within 30 days of hire
• 401(k) with company match after one month
• Paid vacation, holidays, birthday off, and one floating holiday each year
• Paid parental leave
• Employer-paid life, short-term, and long-term disability insurance
• Rent discounts
• Friendly, supportive team with fun annual events and more!

This is an excellent opportunity for a proactive individual who enjoys problem-solving, values teamwork, and is committed to maintaining a comfortable and welcoming environment for residents. Your expertise, initiative, and leadership will play an important role in the continued success of our communities.