Programmer I and Programmer II

CCBC has two levels of Programmer roles, each with increasing responsibilities and minimum requirements. The specific minimum requirements and responsibilities of the positions are detailed below. The pay ranges for each position are listed above.

Programmer I ($63,988-$105,763) is an entry-level position supports the development, maintenance, and operation of enterprise applications. The role focuses on learning software development life cycles, coding, testing, and documentation under supervision. The position requires collaborating with other Programming staff on projects.

Programmer II ($71,209-$117,400) involves maintaining enterprise applications and supporting development from business requirement review through implementation. The position requires independent work on projects.

Programmer I 

• Associate’s degree in information technology or a related field and a minimum of two years of information technology experience or a bachelor’s degree in information technology or a related field.
• The candidate must have completed coursework in key web, programming and other technologies including SQL, HTML5, CSS, JavaScript, Java , and Jouery. They must also have exposure to web server environments such as Apache, Tomcat, and IIS. Strong communication and problem-solving skills are essential to effectively collaborate with team members and address technical challenges.
• Certifications are encouraged but not required for entry-level new hires. Certifications, listed in the College’s Programmer Certification Matrix, will be required for promotional opportunities, within the Programmer classification series. The College’s Programmer Certification Matrix is subject to change annually.

Programmer II 

• Bachelor’s degree in information technology or a related field and a minimum of four (4) years of information technology experience in supporting enterprise-level administrative systems.
• Passing score on programming assessment required job specific languages such as Java, JavaScript, Linux Shell Scripting, TSQL, PL/SQL.
• Placement on the Programmer II level requires completion of at least one technical certification identified as appropriate for the Programmer II level in the College’s Programmer Certification Matrix including Linux Professional Institute, Tomcat Server Professional, IIS 10 Fundamentals with Powershell and GUI 1 Udemy, Advance Oracle, Oracle Database SQL, Microsoft Certified: Power BI Data Analyst Associate, Microsoft Certified: Azure Database Administrator Associate, Visual Basic Guide, and Visual Studia IDE Documentation. Certifications must be relevant to the technical and functional responsibilities of the role. All employees must ensure their certificates remain current. Completion of a higher-level certification may be accepted in lieu of a lower-level certification when it aligns with the position’s duties and scope. An equivalent industry-recognized IT certification demonstrating comparable knowledge and competencies will be considered.The College’s Programmer Certification Matrix is subject to change annually.

Mandatory Banner Module Training is required for all new hires regardless of placement level. All new hires must complete the assigned Banner module curriculum and assessment within six months of their start date. Successful completion is required for continued employment and is a condition of hire.

Promotion and placement within the Programmer career ladder are guided by the College’s most current Programmer Certification Matrix. This matrix outlines recognized certifications and relevant experience benchmarks that support advancement through the Programmer I, Programmer II, Programmer-Analyst I, and Programmer-Analyst II roles. Candidates are encouraged to pursue certifications aligned with their current role and career goals. Certification status will be considered in hiring, promotion, and professional development decisions.

Programmer I

1. Assist in Application Development: Support the development and modification of application programs by writing, testing, and debugging code under guidance from senior developers.
2. Support Application Lifecycle Activities: Contribute to the implementation, enhancement, integration, and routine maintenance of enterprise applications, ensuring stability and performance.
3. Apply Programming and Database Skills: Use scripting, programming, and database query languages (e.g., SQL, HTML, JavaScript) to produce efficient and maintainable code.
4. Document Technical Workflows: Create and maintain technical documentation including process flows, data flow diagrams, and system specifications to support ongoing development and knowledge sharing.  

Programmer II

1. Develop, test, and maintain application programs using SQL, PL/SQL, T-SQL, and Shell scripting to support enterprise administrative systems.
2. Analyze functional and technical requirements to design and implement scalable, maintainable solutions aligned with institutional goals.
3. Collaborate with cross-functional teams including database administrators, system engineers, and network engineers to ensure optimal performance and integration of enterprise applications.
4. Conduct detailed configuration and debugging of applications, resolving issues to maintain system reliability and user satisfaction.
5. Create and maintain technical documentation including process flows, data models, and system specifications to support development and operational continuity.
6. Participate in business process reviews and contribute to the enhancement and automation of workflows across administrative domains.
7. Provide Tier II support for enterprise systems, addressing escalated issues and coordinating with IT support teams to ensure timely resolution.
8. Mentor entry-level programmers by offering guidance on technical tasks and promoting adherence to development standards and best practices.
9. Contribute to the implementation and enforcement of coding standards, documentation protocols, and quality assurance procedures within the development team.

Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.

Programmer I

Develop and Test Code: Write, test, and debug code to ensure functionality and reliability of application components, under the guidance of senior developers.

1. Collaborate on Feature Implementation: Work closely with senior developers to implement new features and functionality that meet user and business requirements.
2. Support Application Server Maintenance: Assist in monitoring and maintaining enterprise application servers, including basic configuration and troubleshooting tasks.
3. Generate and Maintain Reports: Create, update, schedule reports and jobs using standard tools and scripting languages.
4. Maintain and Enhance Software Applications: Participate in the maintenance of existing applications by fixing bugs, adding enhancements, and optimizing performance.
5. Engage in Continuous Learning: Actively pursue skill development in programming languages, tools, and best practices to support professional growth and team effectiveness.
6. Contribute to Team Collaboration: Work effectively with designers, testers, product managers, and other team members to ensure smooth project execution and delivery.
7. Document Technical Work: Write and maintain clear, concise technical documentation for applications, processes, and workflows to support knowledge sharing and future maintenance.

Programmer II

1. Develop and maintain application code using SQL, PL/SQL, T-SQL, and Shell scripting to support enterprise administrative systems and data workflows.
2. Support and maintain Banner ERP module processes, ensuring accuracy, reliability, and performance across administrative functions.
3. Administer Banner ERP deployments on Windows and Linux platforms, including configuration, monitoring, and troubleshooting.
4. Design and manage scheduled jobs using job scheduler software to automate routine operations and ensure timely execution of critical processes.
5. Conduct business process reviews to identify opportunities for system enhancements, automation, and workflow optimization.
6. Prototype application features and enhancements based on user requirements and institutional best practices.
7. Collaborate with cross-functional teams—including developers, analysts, and system administrators—to ensure alignment with project goals and technical standards.
8. Collaborate with senior developers to implement new features and functionality that meet user and business requirements.
9. Monitor and Maintain enterprise application servers, including basic configuration and troubleshooting tasks.
10. Create, update, and schedule reports and jobs using standard tools and scripting languages.
11. Create and maintain documentation, including flowcharts, technical specifications, and operational procedures to support development, maintenance, and knowledge sharing.
12. Actively pursue skill development in programming languages, tools, and best practices to support professional growth and team effectiveness.

Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.

Knowledge, Skills, and Abilities

Programmer I  Foundational Programming Knowledge: Demonstrated understanding of at least one programming language (e.g., Java, Python, or JavaScript) and familiarity with operating system environments such as Windows and Linux. Relational Database Fundamentals: Basic knowledge of relational database concepts and proficiency in writing simple SQL queries to retrieve and manipulate data. API and Oracle Tool Familiarity: Ability to interact with application programming interfaces (APIs) and exposure to Oracle development tools such as SQL Developer or Oracle APEX. Web Server Concepts: Introductory understanding of web server technologies including Internet Information Services (IIS) and Apache Tomcat, with the ability to assist in basic configuration and troubleshooting. Communication Skills: Strong written and verbal communication skills to effectively document work, collaborate with team members, and support end users. Analytical and Problem-Solving: Ability Demonstrated ability to identify issues, analyze root causes, and apply logical solutions in a structured development environment. Programmer II Solid Programming skills in SQL, PL/SQL, T-SQL, and Shell scripting. Experience developing and maintaining enterprise applications using SQL and PL/SQL. Familiarity with APIs and Oracle development tools (e.g., SQL Developer, Oracle APEX). Experience with web server technologies including IIS and Tomcat on both Windows and Linux platforms. Proficiency in job scheduling tools and automation frameworks. Solid understanding of relational database concepts and data modeling. Ability to perform advanced debugging and performance tuning of database-driven applications. Effective documentation skills for technical specifications, workflows, and user guides. Strong written and verbal communication skills to effectively document work, collaborate with cross-functional teams and stakeholders. and support end users. Demonstrated ability to analyze issues, identify root causes, and implement effective solutions. Capable of conducting business process reviews and contributing to application prototyping and optimization. Ability to work independently on projects. Experience mentoring entry-level programmers and contributing to team development.

Core Responsibilities

Productivity & Efficiency: Produce the required volume of high quality and accurate work. Teamwork & Leadership: Work actively within the department and other areas of the college to ensure a spirit of college-wide collaboration, collegiality, civility and teamwork. Supports Cultural Diversity & Sensitivity: Address and support the principle that "diversity is everybody's business" through the daily performance of duties and responsibilities. Be inclusive on a daily basis by being respectful of individual differences as well as opinions of those who are affected by decisions. Integrity: Be honest and trustworthy in interactions with others. Planning & Organizing: Plan and manage time so job responsibilities are accomplished. Communication Skills: Use effective oral, written and electronic communication skills that promote positive relationships. Job Knowledge: Seek, master and effectively use relevant knowledge and technical skills to fulfill job role. Dependability: Carry out and follow through on work projects in order to meet commitments and deadlines. Adhere to time frames, and arrive to work, meetings and appointments on time and prepared. Problem Solving: Use effective problem-solving and decision-making skills to find and implement solutions. Initiative: Be proactive and take initiative in day-to-day activities. Service: Support the teaching and learning process; actively work to create and support a student-centered environment. Provide flexible, responsive and high quality service to all students, staff or community members, and seeks continual improvement of current practices and procedures. Adaptability: Adjust to multiple demands, shifting priorities, and unexpected events. Accept new ideas and approaches to work. Accountability: Accept responsibility and ownership for decisions, actions and outcomes.

Environmental Conditions and Requirements

Typical Working Conditions: 

Occasional after-hours and weekend work may be required to support critical IT operations, including applying system patches, performing upgrades, and troubleshooting production-down issues. Flexibility in scheduling is expected to ensure the stability and continuity of enterprise applications.

Indoor environment

Physical Requirements:

The physical activities required for this position involve:

Sitting over 2/3 of the time.

Using hands over 2/3 of the time.

Talking or hearing under 1/3 of the time.

This position does not involve lifting.

Vision Requirements:

This position has no special vision requirements.