Job Opportunity: Infrastructure Operations Technician

Overview

We are seeking a dedicated and skilled Infrastructure Operations Technician to join our team. This hybrid role requires working an average of two days per week from the office, with the flexibility to manage your work-life balance. If you are passionate about maintaining and optimizing IT infrastructure in a dynamic environment, this is an excellent opportunity to grow your career.

Responsibilities

As an Infrastructure Operations Technician, you will:

• Monitor and maintain compute, storage, virtualization, and network infrastructure to ensure high service availability.
• Troubleshoot, resolve, and escalate incidents promptly while supporting 24x7 operational activities.
• Install and support data center and lab infrastructure, including hardware deployment, cabling, power, and connectivity.
• Execute operational procedures, approved automation workflows, and infrastructure maintenance tasks.
• Collaborate with engineering, security, networking, and application teams to maintain stable and secure services.

Qualifications

Education and Experience Required:

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Minimum of 2 years of experience in infrastructure operations, systems administration, technical support, or a related IT role.

Preferred Qualifications:

• Experience supporting virtualized environments and enterprise infrastructure platforms.
• Experience working in a 24x7 operations or service support environment.

Knowledge and Skills:

• Proficiency in VMware, Hyper-V, KVM, or similar virtualization technologies (Required).
• Familiarity with infrastructure monitoring and incident management tools (Required).
• Expertise in systems administration across compute, storage, and operating systems (Required).
• Strong troubleshooting, documentation, and operational support practices (Required).
• Experience with automation tools such as Ansible, PowerShell, Python, or Bash (Nice to Have).

Day-to-Day

• Work shifts based on the following schedules:
  • Saturday-Monday, 10:30 AM - 10:30 PM (5th Shift).
  • Friday-Sunday, 10:30 PM - 10:30 AM (4th Shift).
  • Monday-Friday, 10:30 PM - 6:30 AM (3rd Shift).
• Monitor infrastructure performance and address any issues to ensure uninterrupted operations.
• Collaborate with cross-functional teams to implement and maintain secure and efficient IT systems.
• Execute routine maintenance tasks and contribute to process improvements.

Benefits

• Competitive compensation package.
• Relocation support for eligible candidates.
• Opportunity to work in a hybrid environment, balancing in-office and remote work.
• Access to professional development and career growth opportunities.
• A collaborative and inclusive workplace culture that values diversity and innovation.

If you are ready to take the next step in your career and contribute to a team that thrives on innovation and operational excellence, we encourage you to apply for the Infrastructure Operations Technician role today!