- Salary
- $58k – $100k/yr
- Location
- Carmel, NY
- Source
- Paylocity
Description
Description
Experienced Service Advisor/Writer
What We Offer
- Long- term Growth Opportunities
- Medical, Dental, and Vision Insurance
- 401k match
- Additional benefits
- Competitive pay
Requirements
Responsibilities & Qualifications
- Assist customer in ascertaining their automotive needs and advising them of repair options while assisting customer with any questions or concerns through the invoice process.
- Consult with customer on applicable service specials.
- Gather and decode customer information to effectively and accurately relay concerns to technicians.
- Document services declined and advise customer of current and future needs to their vehicle.
- Foster and promote a safe and healthy work environment, maintaining safe work practices at all times.
- Maintain excellent CSI scores through constant communication with customers during and after service visits to satisfy all customer needs.
- Build strong relationships with the customers.
Skills
JavaScriptReactjQuery.NET
